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Faulty Element in Hot Water Cylinder

  • 10-01-2018 3:52pm
    #1
    do321
    Registered Users, Registered Users 2 Posts: 6 ✭


    If a plumber installs a new Hot Water Cylinder/2 Elements, and one of the elements become faulty, who would be responsible for replacement?

    I contacted the plumber but had this response

    Part 6 in this article seem to say the he is:
    irishtimes.com/news/consumer/consumer-myths-you-need-to-be-wary-of-1.1917921


Comments

  • #2
    Wearb
    Moderators, Home & Garden Moderators Posts: 6,471 Mod ✭✭✭✭Wearb


    do321 wrote: »
    If a plumber installs a new Hot Water Cylinder/2 Elements, and one of the elements become faulty, who would be responsible for replacement?

    I contacted the plumber but had this response:



    Part 6 in this article seem to say the he is:
    irishtimes.com/news/consumer/consumer-myths-you-need-to-be-wary-of-1.1917921

    Legal advice may not be given on the forum. However, if he supplied and fitted it and it became faulty after a short time, I would expect him to sort you out and take up the issue with his supplier.
    Did he supply and fit?


  • #3
    do321
    Registered Users, Registered Users 2 Posts: 6 ✭do321


    Wearb wrote: »
    Legal advice may not be given on the forum. However, if he supplied and fitted it and it became faulty after a short time, I would expect him to sort you out and take up the issue with his supplier.
    Did he supply and fit?

    yes supplied and fit


  • #4
    Wearb
    Moderators, Home & Garden Moderators Posts: 6,471 Mod ✭✭✭✭Wearb


    do321 wrote: »
    yes supplied and fit

    How long ago?


  • #5
    do321
    Registered Users, Registered Users 2 Posts: 6 ✭do321


    Wearb wrote: »
    How long ago?

    7 months


  • #6
    Sleeper12
    Registered Users, Registered Users 2 Posts: 17,279 ✭✭✭✭Sleeper12


    I always suggest that people get the tradesman to supply the goods. Forget about being able to get it cheaper elsewhere. If you provided the materials then you'd have no comeback & he'd be certainly entitled to be paid for his time in replacing this.

    Not legal advice but I personally think he should bite the bullet & replace it for you. It's the right thing to do on a business level. There's a few hours work involved.

    From his point of view he will get a free element from the supplier but he would have to fit it for free as they wont pay a penny towards it. It's not his workmanship that caused it to blow it's a faulty part. This can be hard to swallow but a it doesn't happen often.


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