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Last Week's Top Five Queries (01.01.2018 - 07.01.2018)

  • 08-01-2018 05:28PM
    #1
    Irish Water: Allanah
    Company Representative Posts: 485 Verified rep ✭


    1. Irish Water Refunds information

    You can see more information on refunds here.

    2. I have a site and I need water on it, can you tell me how to proceed?

    If you would like to be connected to the public water mains at this site, we recommend that you fill out a New Connections form. You can find more information on this here.


    3. I have no water. How do I contact to report or find out more information on this?

    Would you mind sending us a PM with the following details and we will certainly follow up on this for you?

    - Name;
    - Address; &
    - Contact Number

    Once these details are received via PM, we will be able to assist you further.

    4. I paid 2 – 3 bills and I haven’t received a refund yet. Can you help?

    Would you mind sending the following details in a private message and we will look into this matter for you:

    - Name;
    - Address;
    - Contact number;
    - WPRN;
    - Account number; and
    - Confirmation that you are the account holder.


    5. I made an application for a new connection and I haven’t received and update in relation to any works commencing

    If you would like us to follow up on your connection application, please PM the following details:

    - Your full name;
    - Contact number;
    - The name on the application;
    - The Local Authority you applied through;
    - Connection address; &
    - Any further details such as a reference number


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