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Irish water refund

  • 05-01-2018 7:43pm
    #1
    Registered Users, Registered Users 2 Posts: 6


    Hello,
    My refund was going to be issued in 5th of December and I still have no received it.Is it normal this delay?My current address is in Spain and I changed it before it was going to be issued
    Thanks in advance.


Comments

  • Company Representative Posts: 485 Verified rep Irish Water: Allanah


    Hi Esme810,

    Thanks for getting in touch

    Would you mind sending the following details in a private message and we will look into this matter for you:

    - Name;
    - Address;
    - Contact number;
    - WPRN;
    - Account number; and
    - Confirmation that you are the account holder.

    Thanks in advance,
    Allanah


  • Registered Users, Registered Users 2 Posts: 6 Esme810


    Hello,
    I have sent you the requested information by pm

    Thanks


  • Company Representative Posts: 485 Verified rep Irish Water: Allanah


    Hi Esme810,

    Thanks for sending a PM. A member of our team will respond shortly.

    Thanks,
    Allanah


  • Closed Accounts Posts: 1,198 ✭✭✭testicles


    This post has been deleted.


  • Registered Users, Registered Users 2 Posts: 975 ✭✭✭decky1


     Off topic for a min, seen an article about property tax being reviewed soon are they going to scrap it too? wouldn't mind a refund from that ---never paid for water so no refund for me from them.Ahhhh


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  • Company Representative Posts: 485 Verified rep Irish Water: Allanah


    Hi there,
    testicles wrote: »
    This post has been deleted.

    If you send through the following details in a private message, we will investigate this for you:

    - Name;
    - Address;
    - Contact number;
    - WPRN;
    - Account number; and
    - Confirmation that you are the account holder.

    Thanks in advance,
    Allanah


  • Registered Users, Registered Users 2 Posts: 6 ciaraha


    Hi

    I've also yet to receive my refund, I updated my account info with my new address in November and received a phonecall & email on the 20th of November verifying my new address from an Irish Water rep - Mariella.

    Can I please get an update on my refund? The phone is never answered...

    Ciara


  • Company Representative Posts: 485 Verified rep Irish Water: Allanah


    Hi Ciaraha,
    ciaraha wrote: »
    I've also yet to receive my refund, I updated my account info with my new address in November and received a phonecall & email on the 20th of November verifying my new address from an Irish Water rep - Mariella.

    Can I please get an update on my refund? The phone is never answered...

    We can certainly look into this for you. Would you mind sending the following details through private message:

    - Name;
    - Address;
    - Contact number;
    - WPRN;
    - Account number; and
    - Confirmation that you are the account holder.

    Thanks,
    Allanah


  • Registered Users, Registered Users 2 Posts: 29 JoaoMLVF


    Hello there

    I wish to know to where I need to send the proof or residence and proof of payment as the account stills under the name "The occupier" ? this to can get the refund

    Just can be by post or can be by email even ?

    Thank You


  • Closed Accounts Posts: 709 ✭✭✭Irish Water: Mairead


    Hi JoaoMLVF,
    JoaoMLVF wrote: »
    Hello there

    I wish to know to where I need to send the proof or residence and proof of payment as the account stills under the name "The occupier" ? this to can get the refund

    Just can be by post or can be by email even ?

    Thank You
    Thanks for your query.

    You can send proof of payment and proof of residence by post to the following address:

    Irish Water
    PO Box 860
    South City Delivery Office
    Cork City
    Cork

    Thanks,
    Mairead


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  • Registered Users, Registered Users 2 Posts: 1 junev


    Hi,
    I returned a cheque that was made out in my husband's name and now since deceased.  How long before this cheque will be re-issued

    Thank you


  • Closed Accounts Posts: 178 ✭✭Irish Water: Aaron P


    junev wrote: »
    Hi,
    I returned a cheque that was made out in my husband's name and now since deceased.  How long before this cheque will be re-issued

    Thank you
    Hi junev,

    Thank you for your query and please accept my condolences for your loss.

    We have received your private message and a member of the team will look into this for you.

    Kindest regards,
    Aaron


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