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Sky Q mini box problems

  • 05-01-2018 3:14pm
    #1
    Gtapo
    Registered Users, Registered Users 2 Posts: 98 ✭✭


    Hi my sky Q mini box keeps disconnecting from the main box even with a booster. How do i fix this. Thanks


Comments

  • #2
    WacoKid
    Registered Users, Registered Users 2 Posts: 446 ✭✭WacoKid


    Are both connected the same way?

    Both need to be hardwired or both need to be on the WiFi.

    If you have a mixture then you will have problems...


  • #3
    Gtapo
    Registered Users, Registered Users 2 Posts: 98 ✭✭Gtapo


    Yes both are connected by wifi but the wifi doesn't seem to get extended by the main box. Thanks
    WacoKid wrote: »
    Are both
    connected the same way?

    Both need to be hardwired or both need to be on the WiFi.

    If you have a mixture then you will have problems...


  • #4
    WacoKid
    Registered Users, Registered Users 2 Posts: 446 ✭✭WacoKid


    Your main box should be connected to your own WiFi and then the mini box connected to the WiFi signal being transmitted from your main box.

    If this is the case then that's all I can add!


  • #5
    Gtapo
    Registered Users, Registered Users 2 Posts: 98 ✭✭Gtapo


    The sky Q mini box is closest to yhe modem though. Thanks
    WacoKid wrote: »
    Your main box should be connected to your own WiFi and then the mini box connected to the WiFi signal being transmitted from your main box.

    If this is the case then that's all I can add!


  • #6
    WacoKid
    Registered Users, Registered Users 2 Posts: 446 ✭✭WacoKid


    You connect your main box to your home WiFi, (i.e. that you use for all other devices also).

    The main box then gives out its own WiFi signal (e.g. SkyQ_123). You then connect your mini box to this WiFi.


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  • #7
    greasepalm
    Registered Users, Registered Users 2 Posts: 5,584 ✭✭✭greasepalm


    If using wifi are there other things that can disrupt signal in your home?
    How far between units?


  • #8
    Gtapo
    Registered Users, Registered Users 2 Posts: 98 ✭✭Gtapo


    The boxes are quite far away and the house has solid brick walls. Thanks
    greasepalm wrote: »
    If using wifi are there other things that can disrupt signal in your home?
    How far between units?


  • #9
    greasepalm
    Registered Users, Registered Users 2 Posts: 5,584 ✭✭✭greasepalm


    There is another similar post on the sKY forum,wonder what the limit apart is?


  • #10
    Gtapo
    Registered Users, Registered Users 2 Posts: 98 ✭✭Gtapo


    What is the sequence to mesh them what do i connect what to what and in what order.
    Thanks
    greasepalm wrote: »
    There is another similar post on the sKY forum,wonder what the limit apart is?


  • #11
    Slippin Jimmy
    Registered Users, Registered Users 2 Posts: 6,033 ✭✭✭Slippin Jimmy


    I have had similar issues to yourself OP. In the end I purchased a set of Ethernet plugs and both boxes are now wired. Haven't had an issue with the signal since.


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