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water refund

  • 04-01-2018 8:03am
    #1
    m.ie
    Registered Users, Registered Users 2 Posts: 2 ✭


    hi I moved to poland and my friend told me that he got cheque to the adress I lived before, is there any chance you could send money to my account instead of cheque?


Comments

  • #2
    Irish Water: Louise
    Company Representative Posts: 174 Verified rep ✭Irish Water: Louise


    Hi m.ie,

    Thanks for getting in touch.

    The Domestic Irish Water Refunds can only be issued via cheque. This payment method is the most secure channel and efficient way to ensure that we get the right refunds to account holders in a timely and secure manner.

    I hope this helps. Please let us know if you have any further queries.

    Kind regards,
    Louise


  • #3
    m.ie
    Registered Users, Registered Users 2 Posts: 2 ✭m.ie


    Hi 
    Sorry that it takes so long, [snipped]. I do not have account or wprn number because I throw away all documents 2 years ago when I moved back to Poland, never thought that i will need them. My cousin lives at my last Irish address and he got the cheque thats how I know about it, is it possible that you will send me new one to [snipped] and cancell the old cheque? Hope this time you will be able to see my message if not please send me email address to which I can write details.
    Thanks
    Maggie


  • #4
    Boards.ie: Mark
    Boards.ie Employee Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    Hi m.ie, I've removed personal info from your post. You should only send this via Private Message to the reps. You can send Louise a personal message by clicking here, but some other rep may be along to help with your query (in which case, you can click on their name and select Send Private Message from the dropdown)

    How can I? User's guide to some features on the new site



  • #5
    Irish Water: Agata
    Company Representative Posts: 254 Verified rep ✭Irish Water: Agata


    m.ie wrote: »
    Hi 
    Sorry that it takes so long, [snipped]. I do not have account or wprn number because I throw away all documents 2 years ago when I moved back to Poland, never thought that i will need them. My cousin lives at my last Irish address and he got the cheque thats how I know about it, is it possible that you will send me new one to [snipped] and cancell the old cheque? Hope this time you will be able to see my message if not please send me email address to which I can write details.
    Thanks
    Maggie
    Hi m.ie,

    A member of the team has responded to your PM.

    Thanks,
    Agata


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