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An Post customer service

  • 21-12-2017 12:08am
    #1
    horse7
    Registered Users, Registered Users 2 Posts: 3,833 ✭✭✭


    Srameen wrote: »
    Just wondering if the OP has checked the CCTV coverage yet.

    I have sent an post customer service at least 3 emails last week, and not one reply. Has anyone else got this problem?


Comments

  • #2
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Post split out from older thread and moved to new thread

    dudara


  • #3
    amtc
    Registered Users, Registered Users 2 Posts: 2,490 ✭✭✭amtc


    Emails get done on over time after hours


  • #4
    horse7
    Registered Users, Registered Users 2 Posts: 3,833 ✭✭✭horse7


    Though it was 3 days max.


  • #5
    Samuel T. Cogley
    Registered Users, Registered Users 2 Posts: 10,684 ✭✭✭✭Samuel T. Cogley


    horse7 wrote: »
    Though it was 3 days max.

    You'll be lucky. Ring 'um.


  • #6
    horse7
    Registered Users, Registered Users 2 Posts: 3,833 ✭✭✭horse7


    I want to take it higher than customer service.


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  • #7
    CeilingFly
    Closed Accounts Posts: 3,378 ✭✭✭CeilingFly


    horse7 wrote: »
    I want to take it higher than customer service.

    why - what is the issue. Is it that you just want to vent because something minor happened or did a postperson attack you and cause some harm to you?

    In the overall scheme of life, is your issue so important and had such an affect on you that you need to "take it to a higher level"

    IMO, get over yourself and unless its a serious issue that has caused damage to you in some way, give your feedback and then forget about it and move on.


  • #8
    horse7
    Registered Users, Registered Users 2 Posts: 3,833 ✭✭✭horse7


    Hopefully your not working in customer service.


  • #9
    Samuel T. Cogley
    Registered Users, Registered Users 2 Posts: 10,684 ✭✭✭✭Samuel T. Cogley


    horse7 wrote: »
    Hopefully your not working in customer service.

    Sounds like he works in An Post's customer service tbh :pac:


  • #10
    CeilingFly
    Closed Accounts Posts: 3,378 ✭✭✭CeilingFly


    horse7 wrote: »
    Hopefully your not working in customer service.

    Award winning customer service if you need to know.

    And I see plenty of people who make up the most amazing bs stories to convince themselves they have been "affected" by an issue that usually ends up being their own fault

    Basically, when you have the years of life I have - in mid fifties, - you realise that there are far far more important things in life than whining over some mishap.

    So unless you have a properly valid serious issue that has caused a verifiable loss, don't be arsed getting yourself worked up looking to deal "at a higher level"

    Those at "a higher level" may placate you with bs, but will not give a toss.


  • #11
    CeilingFly
    Closed Accounts Posts: 3,378 ✭✭✭CeilingFly


    Samuel T. Cogley wrote: »
    Sounds like he works in An Post's customer service tbh :pac:

    No, but we do use them and find their service way above any other delivery company.


    Op must be really really unlucky - has customer service issues left right and centre.

    Three, tesco mobile, travel insurance, odeon cinema. argos etc etc...


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  • #12
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    OK - that’s enough. Please focus on offering advice to the OP. Otherwise don’t post

    dudara


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