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60 euro bill two months after leaving Eir

  • 16-12-2017 11:35am
    #1
    madcabbage
    Registered Users, Registered Users 2 Posts: 2,308 ✭✭✭


    Getting the runaround on the your online chat, can't contact anyone via phone. I want this settled right now, this is the second time the account has received a charge after switching from Eir. We settled any remaining debit/credit last month so why in gods name are we being slapped with another bill! Not one bit impressed with this carry on!


Comments

  • #2
    thelad95
    Registered Users, Registered Users 2 Posts: 7,812 ✭✭✭thelad95


    Although it can be unsettling receiving these do you not get the feeling it may be some automatically generated rubbish? Online chat is pointless, think you’re chatting to a few Indians on €3 an hour.


  • #3
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    madcabbage wrote: »
    Getting the runaround on the your online chat, can't contact anyone via phone. I want this settled right now, this is the second time the account has received a charge after switching from Eir. We settled any remaining debit/credit last month so why in gods name are we being slapped with another bill! Not one bit impressed with this carry on!
    Hi madcabbage, 

    Thanks for getting in touch with us here. 

    I'm sorry to hear about the issues you are having with your account. Feel free to PM me your account details, full name on the account and I'll look into this for you. 

    Thanks 

    Tracey 


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