Missing calls, phone or network

PurplePrincess

I'm with ID mobile on an unlocked Hauwei honor. Good strong 4g signal and I've no problems making calls, using internet etc but some people are telling me they can't ring me or its taking 4 or 5 goes to get me, seems to be no pattern to it, it's mobile and landline calls. Anyone any ideas wether it's the phone or the network.

babelfish1990

If you are not already on a call when these calls go to voicemail then it is a network problem.

ID use the Three network, which is hopelessly congested in many areas. They don't offer WiFi calling or Volte so your voice calls have to go over 2G or 3G even if 4G is available. Every time a call goes to your voicemail, Three earn a termination fee from the callers network. They also get a fee when you check your voicemail and another fee when you ring the caller back. They might make 5 times the revenue than if the call worked first time!

Change to a decent network. Eir or Voadafone are both reliable and Eir offer WiFi calling.

ED E

Could be slow LTE to HSDPA handoff (Your phone has to drop 4G to accept a call)

PurplePrincess

Appreciate the replies. ID reckon it might be to do with roaming and switching between masts but I can't take the risk of missing any more important calls so have ported out to Vodafone.