Hounded by peoplepoint

gmisk

As per title it turns out while working somewhere in 2015 I wasnt charged for a tax saver ticket - so basically for the last year and half peoplepoint have been hounding me to pay 1550 euro! I have explained to them over and over again that i shouldnt be paying 1550 (it should be 1550 minus the tax etc - which is the whole point of a tax saver ticket). But it seems to be falling on deaf ears.

Does anyone have any advice what I should do in this situation? Lodge a formal complaint? I am guessing my details were passed on by former employer, are they allowed to do that?

ahnowbrowncow

Was your former employer a government department?

gmisk

ahnowbrowncow wrote: »

Was your former employer a government department?

Yes OGP (so part of DPER).
Honestly talking to them via email or phone, might as well be speaking to the wall.

Riskymove

the problem is that the organisation bought you the ticket for 1550

they are usually refunded that by the person involved through a salary sacrifice

as you are paid less that year you pay less tax and that is how you save on the cost

so it costs you around half .,.....if done correctly

in this case the organisation are out 1550 and are in their rights to be looking for it

if you are still in public sector perhaps you could offerto do a salary sacrifice for 1550 in 2018 which will then only cost you what you should,have paid?

gmisk

Riskymove wrote: »

the problem is that the organisation bought you the ticket for 1550

they are usually refunded that by the person involved through a salary sacrifice

as you are paid less that year you pay less tax and that is how you save on the cost

so it costs you around half .,.....if done correctly

in this case the organisation are out 1550 and are in their rights to be looking for it

if you are still in public sector perhaps you could offerto do a salary sacrifice for 1550 in 2018 which will then only cost you what you should,have paid?

I understand all that but as the mistake was in no way whatsoever my fault I dont see why I should be penalised though, it hardly seems fair.
Paying 1550 as opposed to maybe say 800 euro...it is a lot of money.

Riskymove

gmisk wrote: »

I understand all that but as the mistake was in no way whatsoever my fault I dont see why I should be penalised though, it hardly seems fair.
Paying 1550 as opposed to maybe say 800 euro...it is a lot of money.

did you not notice you were not paying a salary sacrifice?


are you still in public sector?

gmisk

Riskymove wrote: »

did you not notice you were not paying a salary sacrifice?
are you still in public sector?

No, honestly or I would have said, i just tend to look at total per paycheck not details.
Yes still in public sector.

Riskymove

gmisk wrote: »

Yes still in public sector.

if you are still in PS then you could offer a salary sacrifice as I mentioned.

that way you will only end up paying what it would have cost you

gmisk

Riskymove wrote: »

if you are still in PS then you could offer a salary sacrifice as I mentioned.

that way you will only end up paying what it would have cost you

No one has suggested that in a year and half of contact.....:eek:

I said I would be more than happy to pay the amount i owe minus the tax etc in a lump sum.

I'd be shocked if the repayment plan wasn't by way of deduction from gross over a year ie exactly as if it were the original plan. What offer, exactly, did they make you for repayment.

"It's not my mistake" is I'm afraid of zero value here.

gmisk

[Deleted User] wrote: »

I'd be shocked if the repayment plan wasn't by way of deduction from gross over a year ie exactly as if it were the original plan. What offer, exactly, did they make you for repayment.

"It's not my mistake" is I'm afraid of zero value here.

The only option they were offering was to pay the 1550 off in one go!

It might be off zero value but I dont see why i should pay 700 odd euro for their mistake, I have contacted union who are due to come back to me

Galwaygirl64

gmisk wrote: »

The only option they were offering was to pay the 1550 off in one go!

It might be off zero value but I dont see why i should pay 700 odd euro for their mistake, I have contacted union who are due to come back to me

I can guarantee you there is a form somewhere with your signature saying you agree to paying via salary sacrifice. The fact they forgot to take it is misfortune but you still have a legal obligation to pay it

gmisk

Galwaygirl64 wrote: »

I can guarantee you there is a form somewhere with your signature saying you agree to paying via salary sacrifice. The fact they forgot to take it is misfortune but you still have a legal obligation to pay it

I have no doubt there is, I am well aware I need to pay what I owe

Snotty

gmisk wrote: »

I dont see why i should pay 700 odd euro for their mistake

It was not coming out of your wages and it was your choice not to check your wage slip, a bit of person responsibility needed too.

Galwaygirl64

Snotty wrote: »

It was not coming out of your wages and it was your choice not to check your wage slip, a bit of person responsibility needed too.

Unfortunately snotty is correct. As much as it sucks they will be well covered and personal responsibility on your behalf is required.

gmisk

It looks like getting the union involved has done the job!!!

Got an email basically apologising! They said they didnt understand I would be out of money unfairly sooner as peoplepoint are "purely transactional" hmmm. Its been going on year and a half and I explained to them via email and phone multiple times...but hey.

So now back with Local HR apparently but they are proposing I pay the total minus TAX, USC and PRSI, which is totally fair.

gmisk

Sorry double post

boldspirit

gmisk wrote: »

It looks like getting the union involved has done the job!!!.

Doubt it had anything to do with the union

gmisk wrote: »

peoplepoint are "purely transactional" hmmm..

PeoplePoint are purely transactional no requirement for the inverted commas

gmisk wrote: »

I explained to them via email and phone multiple times...but hey.

They can't just take your word for it, plus technically as you didn't pay over the year by salary sacrifice the department are owed the full amount regardless of who's error it was.

I reckon they've done you a favour here.

typhoon1982

So who would end up paying the balance of the Travel Pass.

Did you not check your payslips to make sure that it was being deducted, cause it looks like to me you are after getting pretty much free Travel for a full year and now that they want you to pay it back you are kicking up a fuss.

gmisk

typhoon1982 wrote: »

So who would end up paying the balance of the Travel Pass.

Did you not check your payslips to make sure that it was being deducted, cause it looks like to me you are after getting pretty much free Travel for a full year and now that they want you to pay it back you are kicking up a fuss.

Maybe read all my posts?.....I am more than happy to pay what I should owe which is 1550 - tax etc.

I included purely transactional in quotes as it was what they had directly said in email.