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Yet another incorrect bill!

  • 11-12-2017 12:57pm
    #1
    fussyonion
    Registered Users, Registered Users 2 Posts: 7,821 ✭✭✭


    After about five or six phone calls to eir in recent months, I have given up calling them, hence my post here.
    Please can you amend my most recent bill as it is yet again incorrect.
    My eir bundle is meant to be €52 (€57 minus the €5 discount for staying with you for 18 months) yet my bill says it's €57 (€62 minus the discount).
    This is incorrect and I would like a new bill emailed or posted to me please.

    Thanks. I await your response.


Comments

  • #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    fussyonion wrote: »
    After about five or six phone calls to eir in recent months, I have given up calling them, hence my post here.
    Please can you amend my most recent bill as it is yet again incorrect.
    My eir bundle is meant to be €52 (€57 minus the €5 discount for staying with you for 18 months) yet my bill says it's €57 (€62 minus the discount).
    This is incorrect and I would like a new bill emailed or posted to me please.

    Thanks. I await your response.
    Hi there,

    Sorry to hear this. Can you PM me your account number and full name, please?

    - Adam


  • #3
    fussyonion
    Registered Users, Registered Users 2 Posts: 7,821 ✭✭✭fussyonion


    eir: Adam wrote: »
    fussyonion wrote: »
    After about five or six phone calls to eir in recent months, I have given up calling them, hence my post here.
    Please can you amend my most recent bill as it is yet again incorrect.
    My eir bundle is meant to be €52 (€57 minus the €5 discount for staying with you for 18 months) yet my bill says it's €57 (€62 minus the discount).
    This is incorrect and I would like a new bill emailed or posted to me please.

    Thanks. I await your response.
    Hi there,

    Sorry to hear this. Can you PM me your account number and full name, please?

    - Adam
    Pm'd


  • #4
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    fussyonion wrote: »
    eir: Adam wrote: »
    fussyonion wrote: »
    After about five or six phone calls to eir in recent months, I have given up calling them, hence my post here.
    Please can you amend my most recent bill as it is yet again incorrect.
    My eir bundle is meant to be €52 (€57 minus the €5 discount for staying with you for 18 months) yet my bill says it's €57 (€62 minus the discount).
    This is incorrect and I would like a new bill emailed or posted to me please.

    Thanks. I await your response.
    Hi there,

    Sorry to hear this. Can you PM me your account number and full name, please?

    - Adam
    Pm'd
    Thanks, 

    I've responded to your PM.

    - Adam


  • #5
    fussyonion
    Registered Users, Registered Users 2 Posts: 7,821 ✭✭✭fussyonion


    Adam any update for me? I PM'd you yesterday.


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