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Setting up Remote Access on Plex

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  • 06-12-2017 8:37pm
    #1
    iba
    Registered Users Posts: 2,624 ✭✭✭


    Hi Guys,

    I'm trying to set up Remote Access on Plex but failing.

    I have a Plex Lifetime Pass and Virgin Media 3.0 Router.

    This is what Plex says:

    Private 192.168.0.xxx : 32400 (with a Green tick mark).
    Public 37.228.xxx.xxx : 27400 (with a Red X mark).

    I'd be grateful if someone might advise what I have to do to get this working please?

    Thanks
    Tagged:


Comments

  • Options
    #2
    blink44
    Registered Users Posts: 166 ✭✭blink44


    Have you setup port forwarding on your virgin router?


  • Options
    #3
    ED E
    Registered Users Posts: 36,166 ✭✭✭✭ED E


    If DSLite is enabled for your account you need to disable it first.


  • Options
    #4
    iba
    Registered Users Posts: 2,624 ✭✭✭iba


    blink44 wrote: »
    Have you setup port forwarding on your virgin router?

    I'm sorry but I've looked through the router settings but I don't see how to do that.


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    #5
    iba
    Registered Users Posts: 2,624 ✭✭✭iba


    ED E wrote: »
    If DSLite is enabled for your account you need to disable it first.

    I've looked through the router settings but I didn't spot DSLite - do you know the navigation path please?


  • Options
    #6
    Ionised
    Registered Users Posts: 1,558 ✭✭✭Ionised


    Running same setup with Virgin Hub 3. I haven't required to Port Forward but have enabled Upnp on Plex and on the Hub. Has been working perfectly for over a year like that.

    As mentioned above you may be on DSLite from Virgin. If you can't see any port forward section on the hub then that would be a hint that you are. Contact Virgin here on their Talk To forum and request to be put back onto IPv4.


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