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refund for an amount i never paid

  • 05-12-2017 2:36pm
    #1
    Registered Users, Registered Users 2 Posts: 2,262 ✭✭✭


    Hi, as the title suggests, ive got a refund which doesnt correspond to an amount i paid, and would like to clarify what it is for. there is two numbers on the letter to phone for queries, neither are working from either a landline or mobile phone. thanks.


Comments

  • Company Representative Posts: 254 Verified rep Irish Water: Agata


    Hi mel123,

    We are sorry, the Billing Department is experiencing very high call volumes.

    Can you please send a PM with the following details:

    - Name;
    - Address;
    - Account Number; and
    - WPRN

    Thanks,
    Agata


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