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refund for an amount i never paid

mel123 · 2017-12-05 14:36:44

Hi, as the title suggests, ive got a refund which doesnt correspond to an amount i paid, and would like to clarify what it is for. there is two numbers on the letter to phone for queries, neither are working from either a landline or mobile phone. thanks.

05-12-2017 02:36PM

#1

mel123

Registered Users, Registered Users 2 Posts: 2,265 ✭✭✭

Join Date: January 2006

Posts: 1777

Hi, as the title suggests, ive got a refund which doesnt correspond to an amount i paid, and would like to clarify what it is for. there is two numbers on the letter to phone for queries, neither are working from either a landline or mobile phone. thanks.

0

Comments

#2 05-12-2017 03:24PM

Irish Water: Agata

Company Representative Posts: 254 Verified rep ✭

Join Date: May 2017

Posts: 228

Hi mel123,

We are sorry, the Billing Department is experiencing very high call volumes.

Can you please send a PM with the following details:

- Name;
- Address;
- Account Number; and
- WPRN

Thanks,
Agata

0