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New Eir customer

  • 02-12-2017 8:18pm
    #1
    CS Hasuki
    Registered Users, Registered Users 2 Posts: 383 ✭✭


    Have a new modem, looking for port forwarding option in modem, cannot find. Playing games online is laggy and inconsistent and chat says nat issue.  Connection is low ping and ok speed so I'm guessing the eir modem is the issue.

    Wired connection.

    Any help would be appreciated.


Comments

  • #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    CS Hasuki wrote: »
    Have a new modem, looking for port forwarding option in modem, cannot find. Playing games online is laggy and inconsistent and chat says nat issue.  Connection is low ping and ok speed so I'm guessing the eir modem is the issue.

    Wired connection.

    Any help would be appreciated.
    Hi CS Hasuki,

    You'll need to contact our technical support team about this and they'll be able to help you out. Their direct contact number is 1890260260 or you can freephone 1901 to get through to them on the phone. You can also0 contact them through our online chat service.

    https://www.eir.ie/chatnow/

    - Adam


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