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BuyGameCredit: Unsuccessful Transaction - Money Still Taken From Me?

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  • 02-12-2017 3:58pm
    #1
    Gamer Bhoy 89
    Registered Users Posts: 3,618 ✭✭✭


    I am not getting a reply from them either.

    I'll explain.

    I topped up my wallet using my phone credit, and tht worked fine. But then I went to make a purchase for a code, using said wallet, and the website glitched out on me. It logged me out after I made the purchase and when I logged back in, the money in my wallet was taken.

    My purchase history doesn't show that I bought the code but I still got a text confirming that I DID buy the code.

    I don't know what to do?
    Did anyone else (who used this website) ever experience this problem and, if so, did it ever get fixed?


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    #2
    Retr0gamer
    Moderators, Category Moderators, Computer Games Moderators Posts: 51,124 CMod ✭✭✭✭Retr0gamer


    Happened to me on greenman gaming. Sent an email to their support team. Was sorted out by the next day with no hassle.
    Untitled Image




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    #3
    Gamer Bhoy 89
    Registered Users Posts: 3,618 ✭✭✭Gamer Bhoy 89


    I literally just looked at their contact page and it says they are only available during the typical 9-5 Mon-Fri. This happened last night so looks like I'm waiting 'til Monday morning for a response.
    What a little pain in the arse...

    Thannks for the swift reply Rg


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    #4
    irishman86
    Banned (with Prison Access) Posts: 3,814 ✭✭✭irishman86


    Gamer Bhoy 89 wrote: »
    I am not getting a reply from them either.

    I'll explain.

    I topped up my wallet using my phone credit, and tht worked fine. But then I went to make a purchase for a code, using said wallet, and the website glitched out on me. It logged me out after I made the purchase and when I logged back in, the money in my wallet was taken.

    My purchase history doesn't show that I bought the code but I still got a text confirming that I DID buy the code.

    I don't know what to do?
    Did anyone else (who used this website) ever experience this problem and, if so, did it ever get fixed?

    Took a month for me buddy but i did eventually get it, just email them


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