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Virgin Media Contract & Lies

bonjovi · 2017-11-30 15:08:08

I rang up Virgin Media about 6 months ago to cancel my contract. To my surprise they told me that I still have over 8 months left on my contract. Today, I found out that I'm not under any contract with them since January 2017. Thats over 6 months of fees that they have unfairly (or illegally) received off me.. Has this…

30-11-2017 3:08pm

#1

bonjovi

Registered Users, Registered Users 2 Posts: 17 ✭

Join Date: November 2007

Posts: 11

I rang up Virgin Media about 6 months ago to cancel my contract. To my surprise they told me that I still have over 8 months left on my contract. Today, I found out that I'm not under any contract with them since January 2017.

Thats over 6 months of fees that they have unfairly (or illegally) received off me..

Has this happened to anyone else?

0

Comments

#2 05-12-2017 3:43pm

bonjovi

Registered Users, Registered Users 2 Posts: 17 ✭

Join Date: November 2007

Posts: 11

They admitted their fault but they won't refund me.. Instead they are offering a 50% reduction for the next 6 months if I sign up for 12 months.

0
#3 05-12-2017 3:46pm

BIGDAWWG01

Registered Users, Registered Users 2 Posts: 10 ✭

Join Date: November 2017

Posts: 10

Contact Comreg. They may be able to help

0