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Difficulty ordering

  • 25-11-2017 12:24am
    #1
    Kevcol
    Registered Users, Registered Users 2 Posts: 242 ✭✭


    Hey guys,

    Been trying to order the Samsung UE40MU6120 for the last few hours but with no joy. The item is in my shopping cart but when I try to check out the site seems to crash. I'd appreciate any help.

    Kevin


Comments

  • #2
    Richersounds.ie: Kenny
    Company Representative Posts: 17,589 ✭✭✭✭Richersounds.ie: Kenny


    Kevcol wrote: »
    Hey guys,

    Been trying to order the Samsung UE40MU6120 for the last few hours but with no joy. The item is in my shopping cart but when I try to check out the site seems to crash. I'd appreciate any help.

    Kevin
    Hi Kevin,

    Have you tried again this morning?

    We had had a few issues on the website yesterday however we should be running at 100%. If you're still having trouble, send me a PM with your contact number and I can sort that out for you over the phone.

    Kind regards

    David


  • #3
    Kevcol
    Registered Users, Registered Users 2 Posts: 242 ✭✭Kevcol


    Richersounds.ie: Kenny wrote: »
    Kevcol wrote: »
    Hey guys,

    Been trying to order the Samsung UE40MU6120 for the last few hours but with no joy. The item is in my shopping cart but when I try to check out the site seems to crash. I'd appreciate any help.

    Kevin
    Hi Kevin,

    Have you tried again this morning?

    We had had a few issues on the website yesterday however we should be running at 100%. If you're still having trouble, send me a PM with your contact number and I can sort that out for you over the phone.

    Kind regards

    David
    Hi David, 

    Yep I was able to order again this morning. Thanks for the reply. Any timescale for deliveries to Cork?


  • #4
    Richersounds.ie: Kenny
    Company Representative Posts: 17,589 ✭✭✭✭Richersounds.ie: Kenny


    Kevcol wrote: »
    Richersounds.ie: Kenny wrote: »
    Kevcol wrote: »
    Hey guys,

    Been trying to order the Samsung UE40MU6120 for the last few hours but with no joy. The item is in my shopping cart but when I try to check out the site seems to crash. I'd appreciate any help.

    Kevin
    Hi Kevin,

    Have you tried again this morning?

    We had had a few issues on the website yesterday however we should be running at 100%. If you're still having trouble, send me a PM with your contact number and I can sort that out for you over the phone.

    Kind regards

    David
    Hi David, 

    Yep I was able to order again this morning. Thanks for the reply. Any timescale for deliveries to Cork?
    Excellent! Delivery timescale is usually 3-5 days but you should hav it by Thursday at the latest.

    Kind regards

    David


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