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Eir broadband cancel contract

Kaleb2015 · 2017-11-23 14:48:29

Hello, just wondering if anyone knows if there is anything I can do. I have broadband at my mothers address in my name. The connection is rubbish, constant problems, 4 modems and 4 engineers in the space of 7 months. She copped the price increase today and told me a letter came in but never checked it. The letter came in…

23-11-2017 02:48PM

#1

Kaleb2015

Registered Users, Registered Users 2 Posts: 83 ✭✭

Join Date: July 2017

Posts: 60

Hello, just wondering if anyone knows if there is anything I can do. I have broadband at my mothers address in my name. The connection is rubbish, constant problems, 4 modems and 4 engineers in the space of 7 months. She copped the price increase today and told me a letter came in but never checked it. The letter came in early September to say about the price increase and said about the 30 day cancellation without penalty. I called them to tell them I wanted to cancel but all I got was it was past the 30 days and I would have to pay the remaining balance. Is there a way to get around that because I don’t really want to wait to lodge a complaint and get Comreg involved.

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