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  • 20-11-2017 2:14pm
    #1
    Registered Users, Registered Users 2 Posts: 774 ✭✭✭


    I tried to set up an account on water.ie last night, but it says my account no. and WPRN no. aren't recognised.  I tried the automated phone service yesterday and had the same problem.  The account is closed, as I closed it after I left the address, but the account details are correct as I still have the bills.  I don't know what to do as I can't get through on the phones today.


Comments

  • Company Representative Posts: 174 Verified rep Irish Water: Louise


    Hi FurBabyMomma,

    Thank you for your message.

    If you provide the following details via PM, we can certainly look into this for you.

    - Name;
    - Address;
    - Contact Number;
    - Account Number;
    - WPRN; &
    - Email (if on account)

    Once these details are received, we will be able to assist you further.

    Kind regards,
    Louise


  • Registered Users, Registered Users 2 Posts: 774 ✭✭✭FurBabyMomma


    Message sent, thanks.


  • Company Representative Posts: 174 Verified rep Irish Water: Louise


    Hi FurBabyMomma,

    We have responded to you via PM.

    Kind regards,
    Louise


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