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Line still active, has my account been cancelled

  • 11-11-2017 2:34pm
    #1
    9400
    Registered Users, Registered Users 2 Posts: 54 ✭✭


    Hi, cancelled my phone line at the start of october, got a mail stating service would be terminated by 4th of November but it is still active. Can a rep check this out for me?


Comments

  • #2
    9400
    Registered Users, Registered Users 2 Posts: 54 ✭✭9400


    Can an agent respond please?


  • #3
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    9400 wrote: »
    Can an agent respond please?
    Hi 9400,

    We were closed when you posted your query on Saturday. If you PM me your account number and full name I'll look into this for you.

    - Adam


  • #4
    9400
    Registered Users, Registered Users 2 Posts: 54 ✭✭9400


    eir: Adam wrote: »
    9400 wrote: »
    Can an agent respond please?
    Hi 9400,

    We were closed when you posted your query on Saturday. If you PM me your account number and full name I'll look into this for you.

    - Adam
    PM sent since yesterday Adam 


  • #5
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    9400 wrote: »
    eir: Adam wrote: »
    9400 wrote: »
    Can an agent respond please?
    Hi 9400,

    We were closed when you posted your query on Saturday. If you PM me your account number and full name I'll look into this for you.

    - Adam
    PM sent since yesterday Adam 
    Thanks, I have responded to your Pm.

    - Adam


  • #6
    9400
    Registered Users, Registered Users 2 Posts: 54 ✭✭9400


    eir: Adam wrote: »
    9400 wrote: »
    eir: Adam wrote: »
    9400 wrote: »
    Can an agent respond please?
    Hi 9400,

    We were closed when you posted your query on Saturday. If you PM me your account number and full name I'll look into this for you.

    - Adam
    PM sent since yesterday Adam 
    Thanks, I have responded to your Pm.

    - Adam
    Ya got it Adam - well any update?


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  • #7
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    9400 wrote: »
    eir: Adam wrote: »
    9400 wrote: »
    eir: Adam wrote: »
    9400 wrote: »
    Can an agent respond please?
    Hi 9400,

    We were closed when you posted your query on Saturday. If you PM me your account number and full name I'll look into this for you.

    - Adam
    PM sent since yesterday Adam 
    Thanks, I have responded to your Pm.

    - Adam
    Ya got it Adam - well any update?
    Hi,

    Apologies for the delay here. I'm still waiting for an update on this. I'll be back in touch through PM's as soon as I have more information for you.

    - Adam


  • #8
    9400
    Registered Users, Registered Users 2 Posts: 54 ✭✭9400


    eir: Adam wrote: »
    9400 wrote: »
    eir: Adam wrote: »
    9400 wrote: »
    eir: Adam wrote: »
    9400 wrote: »
    Can an agent respond please?
    Hi 9400,

    We were closed when you posted your query on Saturday. If you PM me your account number and full name I'll look into this for you.

    - Adam
    PM sent since yesterday Adam 
    Thanks, I have responded to your Pm.

    - Adam
    Ya got it Adam - well any update?
    Hi,

    Apologies for the delay here. I'm still waiting for an update on this. I'll be back in touch through PM's as soon as I have more information for you.

    - Adam
    Well Adam, this is just shambolic from eir. I have an email saying the account will be cancelled on november 4th.

    What's to investigate?

    crap customer service as usual from eir


  • #9
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    9400 wrote: »
    eir: Adam wrote: »
    9400 wrote: »
    eir: Adam wrote: »
    9400 wrote: »
    eir: Adam wrote: »
    9400 wrote: »
    Can an agent respond please?
    Hi 9400,

    We were closed when you posted your query on Saturday. If you PM me your account number and full name I'll look into this for you.

    - Adam
    PM sent since yesterday Adam 
    Thanks, I have responded to your Pm.

    - Adam
    Ya got it Adam - well any update?
    Hi,

    Apologies for the delay here. I'm still waiting for an update on this. I'll be back in touch through PM's as soon as I have more information for you.

    - Adam
    Well Adam, this is just shambolic from eir. I have an email saying the account will be cancelled on november 4th.

    What's to investigate?

    crap customer service as usual from eir
    This account is now closed for you. Sorry it took so long.

    - Adam


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