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365 Online website keeps kicking me out

  • 02-11-2017 12:05pm
    #1
    musiknonstop
    Registered Users, Registered Users 2 Posts: 289 ✭✭


    Hi, 
    I am trying to use the service desk on www.365online.com but when I click on the Sent Items tab, the website kicks me out and asks me to log back in again.


Comments

  • #2
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    Hi musiknonstop,

    Thanks for your post here on Boards.

    We are sorry to hear this.

    Can you try a different browser and please let us know if this works for you.

    Please avoid using any back or forward buttons when logged into 365 online.

    Thanks,

    Kareana


  • #3
    KingCong
    Registered Users, Registered Users 2 Posts: 234 ✭✭KingCong


    The exact same thing is happening for me


  • #4
    Bank of Ireland: Nicola
    Closed Accounts Posts: 735 ✭✭✭Bank of Ireland: Nicola


    KingCong wrote: »
    The exact same thing is happening for me
    Sorry you're having difficulties with this KingCong.

    As mentioned any use of the browser back and forward buttons can cause your logged in session to end, this can also happen if you use a double-click action with your mouse.

    Can you let me know which browser you're using to access the site and if this only happens when you click the 'sent' option in the online service desk?

    Thanks, Nicola 


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