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Top ups for prepay

  • 01-11-2017 4:35pm
    #1
    newmem
    Registered Users, Registered Users 2 Posts: 44 ✭


    Hi  I topped up mobile phone with last night but when I check the balance it shows as 0.00 even though text was received about top up.  Also number was previously on meteor plan simplicity data which was €10 for top up.  This used to activate the plan.  This doesn't appear to be available now when I check.  Can you tell me what I have to do to activate this plan again.

    tks


Comments

  • #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    newmem wrote: »
    Hi  I topped up mobile phone with last night but when I check the balance it shows as 0.00 even though text was received about top up.  Also number was previously on meteor plan simplicity data which was €10 for top up.  This used to activate the plan.  This doesn't appear to be available now when I check.  Can you tell me what I have to do to activate this plan again.

    tks
    Hi there,

    Can you send me your full name, number and PIN in a PM please? I'll look into this for you.

    - Adam


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