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  • 01-11-2017 12:58pm
    #1
    keno-daytrader
    Registered Users, Registered Users 2 Posts: 925 ✭✭✭


    Hello, can i close an account online? And can i put the meter back in the landlords name online? Thx

    ☀️ 7.8kWp ⚡3.6kWp south, ⚡4.20kWp west



Comments

  • #2
    Irish Water: Mairead
    Closed Accounts Posts: 709 ✭✭✭Irish Water: Mairead


    Hi keno-daytrader,

    Thanks for your query.

    We recommend that you call in order to close your account, update correspondence information and ensure that all your Account details are correct.

    You can call us on 1850 448 448, between 9am and 5:30pm Monday to Friday, to update these details.

    Just to note, we are experiencing very high volume of calls regarding refunds today.

    Thanks,
    Mairead


  • #3
    keno-daytrader
    Registered Users, Registered Users 2 Posts: 925 ✭✭✭keno-daytrader


    Irish Water: Mairead wrote: »
    Hi keno-daytrader,

    Thanks for your query.

    We recommend that you call in order to close your account, update correspondence information and ensure that all your Account details are correct.

    You can call us on 1850 448 448, between 9am and 5:30pm Monday to Friday, to update these details.

    Just to note, we are experiencing very high volume of calls regarding refunds today.

    Thanks,
    Mairead
    So, no way to do it online? The wait times on phones are unbearable. 

    ☀️ 7.8kWp ⚡3.6kWp south, ⚡4.20kWp west



  • #4
    Irish Water: Mairead
    Closed Accounts Posts: 709 ✭✭✭Irish Water: Mairead


    Hi Keno-daytrader,

    Due to data protection requirements, the closing of an account can only be completed over the phone.

    We are currently experiencing a very high volume of calls in relation to refunds and are sorry for the inconvenience caused.

    Kind regards,
    Mairead


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