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Can you send a box to me to return an eir modem

  • 28-10-2017 11:39am
    #1
    Thegalwayman
    Registered Users, Registered Users 2 Posts: 746 ✭✭✭


    Or can I just leave it at any eir store with my account number and obtain a receipt that I have returned it and not liable for any charges? I sent 2 x private messages over the past few days but received no reply


Comments

  • #2
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    Thegalwayman wrote: »
    Or can I just leave it at any eir store with my account number and obtain a receipt that I have returned it and not liable for any charges? I sent 2 x private messages over the past few days but received no reply
    Hi there Thegalwayman

    All you need to do is contact Customer Care where they will go through the process with you, what address you need to send this to & explain any bill related queries you might have on the same calls.

    -Kyle


  • #3
    Thegalwayman
    Registered Users, Registered Users 2 Posts: 746 ✭✭✭Thegalwayman


    eir: Kyle wrote: »
    Hi there Thegalwayman

    All you need to do is contact Customer Care where they will go through the process with you, what address you need to send this to & explain any bill related queries you might have on the same calls.

    -Kyle

    Not very convenient for me


  • #4
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    Thegalwayman wrote: »
    eir: Kyle wrote: »
    Hi there Thegalwayman

    All you need to do is contact Customer Care where they will go through the process with you, what address you need to send this to & explain any bill related queries you might have on the same calls.

    -Kyle

    Not very convenient for me
    Completely understand but it's better to do this correctly and you know that everything on your bill is sorted and returning the device to the correct address

    -Kyle


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