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Broadband not working

  • 17-10-2017 1:40pm
    #1
    cloonymee
    Registered Users, Registered Users 2 Posts: 60 ✭✭


    Hi there my eir broadband is out of action. There's no dsl light on modem. I tried a hard reset but this made no difference. Can someone from eir have a look at this?


Comments

  • #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    cloonymee wrote: »
    Hi there my eir broadband is out of action. There's no dsl light on modem. I tried a hard reset but this made no difference. Can someone from eir have a look at this?
    Hi cloonymee,

    Thanks for getting in touch with us. Sorry to hear that you're having issues with your service. we are currently experiencing issues with our service as a result of Monday's storm. You can find more information on this on the below link;

    https://community.eir.ie/service-updates-70/storm-ophelia-latest-update-17-10-2017-18-51-295933

    If you're not in one of the impacted areas, I'd recommend giving our technical support team a ring on 1890260260 or free phone 1901 and they'll be able to look into it for you.

    - Adam


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