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Change Address

  • 17-10-2017 7:39am
    #1
    Vicxas
    Registered Users, Registered Users 2 Posts: 15,449 ✭✭✭✭


    Hi, 

    I'm trying to change my address as the one you have is wrong (not sure how that's possible).

    I cant seem to change it on the MyEir Dashboard and your chat representatives are about as helpful as a Glaswegian handshake. 

    Can you guys tell me whats the easiest way to get this changed? 

    Thanks.  


Comments

  • #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Vicxas wrote: »
    Hi, 

    I'm trying to change my address as the one you have is wrong (not sure how that's possible).

    I cant seem to change it on the MyEir Dashboard and your chat representatives are about as helpful as a Glaswegian handshake. 

    Can you guys tell me whats the easiest way to get this changed? 

    Thanks.  
    Hi Vicxas,

    Thanks for getting in touch. Is this in relation to a stand-alone mobile account or a landline/broadband account? If it's in relation to a landline/broadband account, are you looking to change the installation address or the billing address?

    - Adam


  • #3
    Vicxas
    Registered Users, Registered Users 2 Posts: 15,449 ✭✭✭✭Vicxas


    Hi, 

    Yes its a standalone mobile account you inherited from Meteor. Its registered to my work address for some reason. 


  • #4
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Vicxas wrote: »
    Hi, 

    Yes its a standalone mobile account you inherited from Meteor. Its registered to my work address for some reason. 
    If it's an old meteor account, you would need to give us a ring to change your address I'm afraid. You can get through to our customer care team on 1901.

    Apologies for the inconvenience.

    - Adam


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