Phone call from mart manager....

Jim Simmental

Folks

We may in a bit of a predicament here,

Back in the summer we received a phone calls from a mart manger looking for money for a call we allegedly purchased from a dealer....

I explained we never bought or have even spoken to the dealer who she said we had an ‘agreement’ with and I that could provide department screens from our online here register that said calf never entered our herd.

15 minutes mart manager rings back and explains everything is sort ....calf was sold to person with a ‘similar’ name to ours ....

I said that was fine and thought that the matter was sorted.

I just happened to check our herd profile on agfood today ....and the calf that we never purchased is in our herd profile.

We never stepped foot in a mart all summer and a scumbag has bought a calf and said we purchased the calf and it’s now in our herd profile.

Any advice on what to do in this matter would be greatly appreciated.

Base price

Jim Simmental wrote: »

Folks

We may in a bit of a predicament here,

Back in the summer we received a phone calls from a mart manger looking for money for a call we allegedly purchased from a dealer....

I explained we never bought or have even spoken to the dealer who she said we had an ‘agreement’ with and I that could provide department screens from our online here register that said calf never entered our herd.

15 minutes mart manager rings back and explains everything is sort ....calf was sold to person with a ‘similar’ name to ours ....

I said that was fine and thought that the matter was sorted.

I just happened to check our herd profile on agfood today ....and the calf that we never purchased is in our herd profile.

We never stepped foot in a mart all summer and a scumbag has bought a calf and said we purchased the calf and it’s now in our herd profile.

Any advice on what to do in this matter would be greatly appreciated.

I would contact the mart and ask to speak to the manager. Explain the situation and recount the details of the phone call that you received from a member of staff during the summer.
It could be a genuine mistake on the part of the mart.
Edit: You should have checked your herd profile on Agfood at the time to ensure that the calf wasn't moved into your herd.

Jim Simmental

Base price wrote: »

I would contact the mart and ask to speak to the manager. Explain the situation and recount the details of the phone call that you received from a member of staff during the summer.
It could be a genuine mistake on the part of the mart.
Edit: You should have checked your herd profile on Agfood at the time to ensure that the calf wasn't moved into your herd.

Thanks for your reply base ....I never knew that the mart could do that and just transfer tag numbers into my herd number without my authorisation.

alps

E mail them if you can....you will have time and date records of your contact with them and can continue to copy the dept if you are making no progress on reversing your situation.

Base price

Jim Simmental wrote: »

Thanks for your reply base ....I never knew that the mart could do that and just transfer tag numbers into my herd number without my authorisation.

Marts and dealer premises can move animals (tag numbers) directly into herds unlike the rest of us who have to complete and accept herd to herd movements be them on paper or on line.
It sounds to me like it is a genuine mistake. If its any consolation its better than the other way around where you have the animal with no movement into your herd :eek:

kk.man

Base price wrote: »

Marts and dealer premises can move animals (tag numbers) directly into herds unlike the rest of us who have to complete and accept herd to herd movements be them on paper or on line.
It sounds to me like it is a genuine mistake. If its any consolation its better than the other way around where you have the animal with no movement into your herd :eek:

+1

rangler1

Jim Simmental wrote: »

Thanks for your reply base ....I never knew that the mart could do that and just transfer tag numbers into my herd number without my authorisation.

it wouldn't really be practical for mart to get authorisation for every deal, department will sort it for you, as base said get a copy of everything because sometimes the correction doesn't happen and the copies of emails are used in cross compliance inspection, also if you get a herd test it'll flag the error and you'll be in a better position if you've tried to correct it before hand.
Even yet after all the years farmers are slow to do copies of everything and unlike law, in agriculture you're guilty until proved otherwise....it's not a big job to copy everything

Jim Simmental

Thanks for your reply folks

Who should I contact first ...can the mart reverse the movement or is it only the department that can do that?

Del2005

rangler1 wrote: »

Even yet after all the years farmers are slow to do copies of everything and unlike law, in agriculture you're guilty until proved otherwise....it's not a big job to copy everything

Only in criminal law is there a presumption of innocents. In civil law, which is what this mix up is, there are no presumptions the result is based on the balance of probabilities. So the email trail is a good idea.

Base price

Jim Simmental wrote: »

Thanks for your reply folks

Who should I contact first ...can the mart reverse the movement or is it only the department that can do that?

I would contact the mart first as they were the ones who made the initial mistake. Ask them how they intend to rectify the problem and tell them that you needed it done immediately. Get a commitment from them as to the time scale.
Contacting your local DVO could be hit and miss as they will probably tell you to contact the mart to sort it out.

cacs

Jim Simmental wrote: »

Folks

We may in a bit of a predicament here,

Back in the summer we received a phone calls from a mart manger looking for money for a call we allegedly purchased from a dealer....

I explained we never bought or have even spoken to the dealer who she said we had an ‘agreement’ with and I that could provide department screens from our online here register that said calf never entered our herd.

15 minutes mart manager rings back and explains everything is sort ....calf was sold to person with a ‘similar’ name to ours ....

I said that was fine and thought that the matter was sorted.

I just happened to check our herd profile on agfood today ....and the calf that we never purchased is in our herd profile.

We never stepped foot in a mart all summer and a scumbag has bought a calf and said we purchased the calf and it’s now in our herd profile.

Any advice on what to do in this matter would be greatly appreciated.

A lady i that i know was selling her dead fathers cattle. She knew nothing about farming cattle etc. i called around a few transport guys. her cattle were bought to the mart for sale. I couldn’t do anything for as i was at a family wedding. Basically her all her cattle were sold in heifer ring. There was a mixture of heifers and cows, i dont know who organised this or checked them in etc.about a month later she gets a call from the mart saying a person who happened to be a dealer bought a 7 year cow in the heifer ring who belonged to this woman. The person told the lady the purchaser had no idea he was buying a cow he thought he was buying a heifer. The person in mart then instructed the lady to bring €200 cash as compensation for the purchaser. She rang me in a panic, i told her tell tell them to sling their hook and a little more. I should have also added when she sold the cattle they were given away factory read cows 700-750 kg went out for €700

Sheep breeder

Go to your DVO first with the tag no of the animal in question and explain this animal was never in your herd and you have no passport etc and how the mart has moved this animal into your herd with out your consent.
The DVO polices the marts in there area and a mart can only move animals on the day of their licence.
The mart manager is playing with the dealers and will only run for them.

Bullocks

Sheep breeder wrote: »

Go to your DVO first with the tag no of the animal in question and explain this animal was never in your herd and you have no passport etc and how the mart has moved this animal into your herd with out your consent.
The DVO polices the marts in there area and a mart can only move animals on the day of their licence.
The mart manager is playing with the dealers and will only run for them.

You're probably right about the mart favouring who they are dealing everyday with .
The DVO will get it sorted without much bother , I had a similar issue and found the DVO actually very quick to get me sorted when the mart were slow as Christmas

Jim Simmental

Sheep breeder wrote: »

Go to your DVO first with the tag no of the animal in question and explain this animal was never in your herd and you have no passport etc and how the mart has moved this animal into your herd with out your consent.
The DVO polices the marts in there area and a mart can only move animals on the day of their licence.
The mart manager is playing with the dealers and will only run for them.

Thanks for your reply Sheep Breeder.

Yes I have no passport for the animal , yes there is obviously collusion here between the mart manager and dealer trying to pick on the small guy ...you really wouldn’t want to be soft or they would walk all over you.

croot

Jim Simmental wrote: »

Thanks for your reply Sheep Breeder.

Yes I have no passport for the animal , yes there is obviously collusion here between the mart manager and dealer trying to pick on the small guy ...you really wouldn’t want to be soft or they would walk all over you.

Ya I’d contact the DVO and tell them what happened. They sorted something very like this for my brother in law when the mart was messing him about.

Base price

Jim Simmental wrote: »

Thanks for your reply Sheep Breeder.

Yes I have no passport for the animal , yes there is obviously collusion here between the mart manager and dealer trying to pick on the small guy ...you really wouldn’t want to be soft or they would walk all over you.

I don't understand why you think the mart would collude with a dealer by transferring an animals tag number into your herd - it doesn't make sense to me. Maybe I'm missing something and I cant understand why you think you are been picked on

Cattlepen

I'd hang them all. Threaten mart manager that he is putting traceability in Ireland at risk with his carry on. Tell him your going to dept about it and further if necessary. Tell he will be the fall guy for Irelands reputation and he will s**t himself and do wotever you want

Bass Reeves

Base price wrote: »

I don't understand why you think the mart would collude with a dealer by transferring an animals tag number into your herd - it doesn't make sense to me. Maybe I'm missing something and I cant understand why you think you are been picked on

It is not that a mart manager will collude with a dealer rather they will take a dealer word over an ordinary customer. Look at what goes on with bidding around the ring. In this case what seems to have happened is that the animal was put in OP herd rather than the buyers. It is easy enough to happen with cmputerized files. I have seen it myself where cattle are often in the wrong name herd number when you go into pay.

Auctioneer asks your name in a crowded ring after a purchase '' Tom O'Neill''. lad on the computer puts it into a Tom O'Neill herd No. that is a customer of the mart. Unless you clarify the address and herd number when paying. However what is strange in this case is that the animal was not paid for before it was removed from the mart. With purchasse of cattle lately before they are hauled home you have to leave a cheque. If the animal leaves the mart without payment it is the mart that is responsible to collect not the seller. This happen a lot where marts give 7 days credit( and sometime more to regular customers and dealers) owner is within the week.

bogman_bass

I'd say it's a mistake on the office. Often had a neighbours cattle put in my herd. Same last name spelt differently. Ring up and it gets sorted

kk.man

OP this is a storm in a tea cup, not of your making. After you have spoken with the Mart and if they fail to sort it. Post a reg letter or email DVO cc the Mart and be explicit on the details.

That would cover yourself and no harm done.