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  • 14-10-2017 11:28am
    #1
    yrreg0850
    Registered Users, Registered Users 2 Posts: 531 ✭✭✭


    On Thursday last I moved from a meteor 30 day sim only account to an Eir 30 day sim only account with 15 gig data @ €25 per month fixed.

    My welcome email from Eir, and on logging on to "My Eir", states €25 until april 2018 and €30 after that and, an 18 month contract until April 2019, none if which I signed up for.

    Can this be rectified/corrected ?.
    If not, I will be using my 14 day opt out option and porting out.


Comments

  • #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    yrreg0850 wrote: »
    On Thursday last I moved from a meteor 30 day sim only account to an Eir 30 day sim only account with 15 gig data @ €25 per month fixed.

    My welcome email from Eir, and on logging on to "My Eir", states €25 until april 2018 and €30 after that and, an 18 month contract until April 2019, none if which I signed up for.

    Can this be rectified/corrected ?.
    If not, I will be using my 14 day opt out option and porting out.
    Hi yrreg0850,

    Thanks for getting in touch. Can you PM me your mobile number, PIN and full name so I can check on this for you please?

    - Adam


  • #3
    yrreg0850
    Registered Users, Registered Users 2 Posts: 531 ✭✭✭yrreg0850


    PM Sent


  • #4
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    yrreg0850 wrote: »
    PM Sent
    Thanks, I have responded to your PM.

    - Adam


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