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Buyitdirect... DO NOT USE!

  • 13-10-2017 9:23am
    #1
    nobbykko
    Registered Users, Registered Users 2 Posts: 53 ✭✭


    I gave this company one star only because I can't give zero. I purchased a 65 inch TV from buyitdirect and it was delivered damaged. I contacted them straight away and only received one email per day for three days and they said they called and left voicemails which was untrue so the customer care is disgraceful. Following my emails of complaints and pictures showing the damage when the power was on and when it was off there was no visible damage they refused to replace or refund me and said the damage is clear with the power off which was complete lies then said that I caused the damage. I paid with PayPal thankfully so they are handling the matter. DO NOT USE BUYITDIRECT they are the worst company I've ever delt with.


Comments

  • #2
    FunGoose
    Registered Users, Registered Users 2 Posts: 159 ✭✭FunGoose


    Bummer! Hope it works out for you.

    Next time just buy from richersounds via boards and you won't have any BS to deal with.


  • #3
    Richersounds.ie: John
    Company Representative Posts: 9,510 ✭✭✭Richersounds.ie: John


    Sorry to hear that NobbyKKo

    @FunGoose - many thanks for the kind words - really appreciated!!

    Thanks again and as ever always drop us a line if we can assist in any way,

    ATVB,

    John Mc & Crew

    John McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie



  • #4
    fryup
    Registered Users, Registered Users 2 Posts: 18,067 ✭✭✭✭fryup


    FunGoose wrote: »
    Bummer! Hope it works out for you.

    Next time just buy from richersounds via boards and you won't have any BS to deal with.

    how much did you get off your hifi system to say that ;)


  • #5
    degsie
    Registered Users, Registered Users 2 Posts: 8,755 ✭✭✭degsie


    Richer Sounds aren't called that for nothing....;)


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