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Second Phone Line

  • 09-10-2017 11:02am
    #1
    whiteRascal
    Registered Users, Registered Users 2 Posts: 43 ✭


    We are looking to get a second Phone Line to our home business, the first line is mainly a business number.

    Who do we contact about this? How do we get this second line installed?


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    whiteRascal wrote: »
    We are looking to get a second Phone Line to our home business, the first line is mainly a business number.

    Who do we contact about this? How do we get this second line installed?
    Hi whiteRascal, 

    Thanks for contacting us today. 

    If you have a business account with ourselves you can contact them on 1800 601 701. If you have a residential account the customer care team on 1901 will be able to assist you there. 

    They will be able to advise you on all. 

    Thanks 

    Tracey 


  • #3
    whiteRascal
    Registered Users, Registered Users 2 Posts: 43 ✭whiteRascal


    eir: Tracey wrote: »
    Hi whiteRascal, 

    Thanks for contacting us today. 

    If you have a business account with ourselves you can contact them on 1800 601 701. If you have a residential account the customer care team on 1901 will be able to assist you there. 

    They will be able to advise you on all. 

    Thanks 

    Tracey 

    Hi Tracey,

    I called both of those numbers before I created this thread. But I was left on hold for over 20mins.
    So I thought I would ask here.

    We are not looking to add a line to our existing business account. We want a completely new separate line and residential account.

    So how do we set this up?


  • #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    whiteRascal wrote: »
    eir: Tracey wrote: »
    Hi whiteRascal, 

    Thanks for contacting us today. 

    If you have a business account with ourselves you can contact them on 1800 601 701. If you have a residential account the customer care team on 1901 will be able to assist you there. 

    They will be able to advise you on all. 

    Thanks 

    Tracey 

    Hi Tracey,

    I called both of those numbers before I created this thread. But I was left on hold for over 20mins.
    So I thought I would ask here.

    We are not looking to add a line to our existing business account. We want a completely new separate line and residential account.

    So how do we set this up?
    I'm sorry to hear of the delays you experienced. 

    If you require a brand new line and residential account, the sales team on 1800 503 303 will need to set this up for you. 

    Thanks

    Tracey 


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