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ETB Slow with Statement of Service

  • 09-10-2017 10:16AM
    #1
    Liberal_irony
    Registered Users, Registered Users 2 Posts: 66 ✭✭


    Just wondering if anyone else has had issues with getting a statement of service of an ETB. I moved to a school closer to home and predictably the department was looking for an SoS so I emailed the ETB for it back in July. I got no response from them, so in mid August I emailed again to see what was happening, again receiving no response. I've rang them twice since and have been given excuses and promises everytime but still no SoS three months on.
    Any advice is much appreciated, cheers


Comments

  • #2
    Postgrad10
    Registered Users, Registered Users 2 Posts: 2,792 ✭✭✭Postgrad10


    Sounds familiar. Tell them you'll call in on x date and that you'll wait for it if it's not ready!


  • #3
    spurious
    Moderators, Category Moderators, Education Moderators, Paid Member Posts: 27,437 CMod ✭✭✭✭spurious


    A mention at the union's regular Stage 3 meeting as a personal case might nudge things along.

    I know in our ETB that sort of thing was handled (on top of all her other regular work) by one woman on her own. It entailed (if the person was a long-time staff member) rooting through files and ledgers of old part time returns and even with her best efforts could take months.


  • #4
    infor123
    Registered Users, Registered Users 2 Posts: 125 ✭✭infor123


    Liberal_irony wrote: »
    Just wondering if anyone else has had issues with getting a statement of service of an ETB. I moved to a school closer to home and predictably the department was looking for an SoS so I emailed the ETB for it back in July. I got no response from them, so in mid August I emailed again to see what was happening, again receiving no response. I've rang them twice since and have been given excuses and promises everytime but still no SoS three months on.
    Any advice is much appreciated, cheers

    I often find emails get lost or ignored. I had to do this at the start of academic year. Rang ETB, asked for one got it within the week.


  • #5
    Liberal_irony
    Registered Users, Registered Users 2 Posts: 66 ✭✭Liberal_irony


    I've been bounced from one office to another each one saying the other one is handling it. After ringing yesterday I found out no one has done anything about it in the 3 months I've been looking for it.


  • #6
    Postgrad10
    Registered Users, Registered Users 2 Posts: 2,792 ✭✭✭Postgrad10


    Bet they are blaming the merging county ETB too. I'd be calling in to the CEO or contacting a local TD for assistance at this stage.


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  • #7
    Liberal_irony
    Registered Users, Registered Users 2 Posts: 66 ✭✭Liberal_irony


    Was thinking of going to the Ombudsman but the TD might be a better option


  • #8
    spurious
    Moderators, Category Moderators, Education Moderators, Paid Member Posts: 27,437 CMod ✭✭✭✭spurious


    A mention at the monthly Stage Three would get it done quicker, I reckon (and rub less people up the wrong way).


  • #9
    infor123
    Registered Users, Registered Users 2 Posts: 125 ✭✭infor123


    Liberal_irony wrote: »
    I've been bounced from one office to another each one saying the other one is handling it. After ringing yesterday I found out no one has done anything about it in the 3 months I've been looking for it.

    Not to add to your angst but department have a backlog of these to sort apparently and they are taking 6-8 weeks once submitted.


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