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Bill Query

  • 05-10-2017 6:49pm
    #1
    Morrisseeee
    Registered Users, Registered Users 2 Posts: 5,146 ✭✭✭


    Hi, I'd like to query a bill. I can pm you with my details.


Comments

  • #2
    Electric Ireland: Anna
    Company Representative Posts: 52 Verified rep ✭Electric Ireland: Anna


    Hi Morrisseeee,

    Thank you for getting in touch.

    Can you please send us your query in a private message along with the following details:
    • Your name as it appears on your Electric Ireland account
    • Your account number
    • The first line of your address
    • Your date of birth or contact phone number
    • A confirmation that you are the account holder (Yes/No)

    We will then get back to you as soon as we can.

    Thanks,
    Anna


  • #3
    Morrisseeee
    Registered Users, Registered Users 2 Posts: 5,146 ✭✭✭Morrisseeee


    Replying there now
    Electric Ireland: Anna wrote: »
    Hi Morrisseeee,

    Thank you for getting in touch.

    Can you please send us your query in a private message along with the following details:
    • Your name as it appears on your Electric Ireland account
    • Your account number
    • The first line of your address
    • Your date of birth or contact phone number
    • A confirmation that you are the account holder (Yes/No)

    We will then get back to you as soon as we can.

    Thanks,
    Anna


  • #4
    Morrisseeee
    Registered Users, Registered Users 2 Posts: 5,146 ✭✭✭Morrisseeee


    Sorry Una, I'm having issues sending private PM's, I'm getting a 404 error !!

     


  • #5
    Morrisseeee
    Registered Users, Registered Users 2 Posts: 5,146 ✭✭✭Morrisseeee


    Thanks Una
    Morrisseeee wrote: »
    Sorry Una, I'm having issues sending private PM's, I'm getting a 404 error !!

     


  • #6
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi Morrisseeee,

    Thank you for getting back to us.

    Please let us know if you have any follow-up questions.

    Kind regards,
    Una


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  • #7
    Morrisseeee
    Registered Users, Registered Users 2 Posts: 5,146 ✭✭✭Morrisseeee


    Electric Ireland: Una wrote: »
    Hi Morrisseeee,

    Thank you for getting back to us.

    Please let us know if you have any follow-up questions.

    Kind regards,
    Una
    Hi Una, I was getting a PAYG meter installed but the guy who was installing it said there was a problem. He said the ground/earth reading was 0.2 out of spec. Can you clarify the issue ? Cheers.


  • #8
    Electric Ireland: Anna
    Company Representative Posts: 52 Verified rep ✭Electric Ireland: Anna


    Hi Morrisseeee,

    Thank you for your post. 

    Here in the Social Media department we have a limited access to the Pay As You Go systems. As such, we are unable to assist you with your query. 

    We recommend contacting our colleagues in the Pay As You Go department on 1850 372 372. They may be able to provide further information.

    Should you have any queries we can assist you with here on Boards, please let us know. 

    Thanks, 
    Anna


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