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Insurance payment taken but no active policy

  • 02-10-2017 10:13pm
    #1
    wally1990
    Registered Users, Registered Users 2 Posts: 1,226 ✭✭✭


    Hi

    I recently cancelled my insurance policy with liberty

    My policy was due to finish on the 26th and auto renew on the 27th

    I rang on the 25th and advised to cancel the policy as I am going with another provider

    I was advised the policy with will be cancelled as of 26th as normal and I will not not be covered to drive as of the 27th with liberty

    I was requested to return any documents/disk I recieved in the post

    I posted these documents to the liberty address on the 26th

    I have checked my bank today and note a monthly installment for September/october has been debited for the first months for my inactive policy (I am going to assume the SEPA DD was already in action)

    What number do I ring to organise a refund of my money?

    In addition I have cancelled the DD with my bank to prevent future debits


Comments

  • #2
    Liberty Insurance: Lisa K
    Company Representative Posts: 112 Verified rep ✭Liberty Insurance: Lisa K


    Hi wally1990, you can give us a call on 1890 89 1890 or alternatively if you PM me your contact details we can give you a call. Lisa


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