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Laptop repair shop broke my laptop

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  • 29-09-2017 10:43pm
    #1
    marykitty47
    Registered Users Posts: 115 ✭✭


    Hi all so had an issue with WiFi brought it into a laptop repair shop who advised it was an issue with the WiFi card that it needed to be placed. So as they are the computer specialists I allowed them to do so. Well it didn't fix the issue so I called the store to discuss and they advised they were not willing to give back my money until I returned the wifi card. So I qent back this evening and they took there WiFi card out and out thw old one back in. When I got there he turned the laptop on to look at the drives and proceeded to replace the WiFi card. When I picked up my laptop the screen will not come on!! There is no issue with the charge the laptop is charging and light but will not power on. They have advised they will fix it but if not what are my rights Here? This laptop is less then 1 year old


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    #2
    njs030
    Closed Accounts Posts: 4,030 ✭✭✭njs030


    Your rights are that they should fix the screen as they said they would.
    It should be returned to you in the same condition you left it into them in - with the old WiFi card in and the screen working.


    Just as an fyi you should have taken it back to where you bought it from as it would have been covered considering it's under a year old. Letting someone else work on it invalidates that.


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    #3
    ssmith6287
    Registered Users Posts: 1,341 ✭✭✭ssmith6287


    Just out of interest how much did they charge for the wifi card? did they even change it


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    #4
    davo2001
    Registered Users Posts: 3,317 ✭✭✭davo2001


    ssmith6287 wrote: »
    Just out of interest how much did they charge for the wifi card? did they even change it

    If the laptop is less than 1 year old then why didn't you contact the manufacturer for a replacement/repair?

    You have probably now also voided your warranty on it.


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