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Leap Card App: Wont apply credit

  • 29-09-2017 8:22am
    #1
    veryangryman
    Registered Users, Registered Users 2 Posts: 5,682 ✭✭✭


    Ive got a new taxsaver card (Dublin Bus only) and tried to lump some credit on it for trains etc.

    So the app reads leap card on NFC and takes my payment. Asks to hold card to phone to top card up. At this stage it wont read the card.

    I can see for sure that the money is gone. What can i do at this point?


Comments

  • #2
    LeinsterDub
    Registered Users, Registered Users 2 Posts: 8,229 ✭✭✭LeinsterDub


    veryangryman wrote: »
    Ive got a new taxsaver card (Dublin Bus only) and tried to lump some credit on it for trains etc.

    So the app reads leap card on NFC and takes my payment. Asks to hold card to phone to top card up. At this stage it wont read the card.

    I can see for sure that the money is gone. What can i do at this point?

    Email leap support. https://about.leapcard.ie/supporting-you/


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