Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Samsung smart TV backlight

  • 27-09-2017 2:10pm
    #1
    Flecktarn
    Registered Users, Registered Users 2 Posts: 1,916 ✭✭✭


    Hello all,

    I've recently having a problem with my Samsung smart TV. About 3 months ago a dark shaded line about an inch wide developed on the screen about two thirds from the bottom. Was a minor inconvience at the time.

    However just since the weekend gone the line has since doubled in size and now a sizeable section of the middle of the screen is significantly darker than the rest of the screen. See pics attached.

    I did some googling and I think I have self diagnosed it as two strips of the LED backlight behind the screen failing to illuminate?

    Could anyone back my claim up and instruct me on what I should do next to try and fix this problem. I'm annoyed that this television is giving me trouble after only 2 years of use.


Comments

  • #2
    ZENER
    Registered Users, Registered Users 2 Posts: 6,163 ✭✭✭ZENER


    Bring it back to where you purchased it, I think your statutory rights cover you for up to 6 years in some circumstances. Check out the Citizens Advice Board website.

    As for your diagnosis of the fault, if your screen has a definite dark line it's unlikely to be an LED. Depending on screen size it may just have a single line of LEDs along the bottom of the screen, or along top and bottom for larger screens or on all 4 sides (rare).

    A single LED on any of the sides failing wouldn't give a distinct dark line but rather a more shaded look. Either way LCD panels are not repairable by end users so most likely should be taken back to the shop.

    I don't see the photos by the way.

    Ken


Advertisement