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Samsung smart TV backlight

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  • 27-09-2017 3:10pm
    #1
    Flecktarn
    Registered Users Posts: 1,916 ✭✭✭


    Hello all,

    I've recently having a problem with my Samsung smart TV. About 3 months ago a dark shaded line about an inch wide developed on the screen about two thirds from the bottom. Was a minor inconvience at the time.

    However just since the weekend gone the line has since doubled in size and now a sizeable section of the middle of the screen is significantly darker than the rest of the screen. See pics attached.

    I did some googling and I think I have self diagnosed it as two strips of the LED backlight behind the screen failing to illuminate?

    Could anyone back my claim up and instruct me on what I should do next to try and fix this problem. I'm annoyed that this television is giving me trouble after only 2 years of use.


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    #2
    ZENER
    Registered Users Posts: 6,163 ✭✭✭ZENER


    Bring it back to where you purchased it, I think your statutory rights cover you for up to 6 years in some circumstances. Check out the Citizens Advice Board website.

    As for your diagnosis of the fault, if your screen has a definite dark line it's unlikely to be an LED. Depending on screen size it may just have a single line of LEDs along the bottom of the screen, or along top and bottom for larger screens or on all 4 sides (rare).

    A single LED on any of the sides failing wouldn't give a distinct dark line but rather a more shaded look. Either way LCD panels are not repairable by end users so most likely should be taken back to the shop.

    I don't see the photos by the way.

    Ken


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