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Can I get my number reactivated?

  • 27-09-2017 9:59am
    #1
    Puffin2
    Registered Users, Registered Users 2 Posts: 5 ✭


    I turned on my phone last night and it is no longer activated. I checked my balance and there is still a couple of euro in the account. Can I get this number reactivated please?


Comments

  • #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Puffin2 wrote: »
    I turned on my phone last night and it is no longer activated. I checked my balance and there is still a couple of euro in the account. Can I get this number reactivated please?
    Hi Puffin2,

    Thanks for getting in touch. Can you PM me your number, PIN and full name so I can check on this for you please?

    - Adam


  • #3
    Puffin2
    Registered Users, Registered Users 2 Posts: 5 ✭Puffin2


    eir: Adam wrote: »
    Puffin2 wrote: »
    I turned on my phone last night and it is no longer activated. I checked my balance and there is still a couple of euro in the account. Can I get this number reactivated please?
    Hi Puffin2,

    Thanks for getting in touch. Can you PM me your number, PIN and full name so I can check on this for you please?

    - Adam
    Hi Adam,

    I sent you a private message about how it hasn't been 13 months since my last top up - my last top up was in February - just wondering if you have had a chance to look at this?


  • #4
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    Puffin2 wrote: »
    eir: Adam wrote: »
    Puffin2 wrote: »
    I turned on my phone last night and it is no longer activated. I checked my balance and there is still a couple of euro in the account. Can I get this number reactivated please?
    Hi Puffin2,

    Thanks for getting in touch. Can you PM me your number, PIN and full name so I can check on this for you please?

    - Adam
    Hi Adam,

    I sent you a private message about how it hasn't been 13 months since my last top up - my last top up was in February - just wondering if you have had a chance to look at this?
    Hi there Puffin2

    I'd be more than happy to look into this for you. PM me your number & PIN and I'll have a look

    -Kyle


  • #5
    Puffin2
    Registered Users, Registered Users 2 Posts: 5 ✭Puffin2


    eir: Kyle wrote: »
    Puffin2 wrote: »
    eir: Adam wrote: »
    Puffin2 wrote: »
    I turned on my phone last night and it is no longer activated. I checked my balance and there is still a couple of euro in the account. Can I get this number reactivated please?
    Hi Puffin2,

    Thanks for getting in touch. Can you PM me your number, PIN and full name so I can check on this for you please?

    - Adam
    Hi Adam,

    I sent you a private message about how it hasn't been 13 months since my last top up - my last top up was in February - just wondering if you have had a chance to look at this?
    Hi there Puffin2

    I'd be more than happy to look into this for you.  PM me your number & PIN and I'll have a look

    -Kyle
    Hi, I am having issues with my phone again, it wont let me make calls and when I ring it it says this service is not available. 


  • #6
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    Puffin2 wrote: »
    eir: Kyle wrote: »
    Puffin2 wrote: »
    eir: Adam wrote: »
    Puffin2 wrote: »
    I turned on my phone last night and it is no longer activated. I checked my balance and there is still a couple of euro in the account. Can I get this number reactivated please?
    Hi Puffin2,

    Thanks for getting in touch. Can you PM me your number, PIN and full name so I can check on this for you please?

    - Adam
    Hi Adam,

    I sent you a private message about how it hasn't been 13 months since my last top up - my last top up was in February - just wondering if you have had a chance to look at this?
    Hi there Puffin2

    I'd be more than happy to look into this for you.  PM me your number & PIN and I'll have a look

    -Kyle
    Hi, I am having issues with my phone again, it wont let me make calls and when I ring it it says this service is not available. 
    Hi there Puffin2

    If this was deactivated due to not topping up within the required time-frame then you won't have an active service. We will have to see what the status of your number is before we can confirm.

    The quickest way to get this looked into is by contacting our Social Media team either on Facebook, Twitter or Chat

    Otherwise you can send a PM with your number & PIN and we will assist you there. Please bear in mind our opening hours and the bank holiday on Monday so maybe the other online options would be quicker

    -Kyle


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