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Wrong item received from ebay from China.

  • 19-09-2017 6:25pm
    #1
    CiniO
    Registered Users, Registered Users 2 Posts: 16,069 ✭✭✭✭


    I ordered wireless Nintendo Wii U controller for €10 from ebay from China. Paid through PayPal.
    Received PC wired USB controller.
    After contacting seller, he is offering half money back and I keep PC Controller.

    Is this reasonable solution, or should I insist on receiving correct item?
    Can seller ask me to send back controller I received on my cost? If so, it's probably not worth it.

    Any advice?

    Paid


Comments

  • #2
    SCOOP 64
    Registered Users, Registered Users 2 Posts: 5,396 ✭✭✭SCOOP 64


    think id take the half refund , but do Paypal pay for return cost now?


  • #3
    Kristopherus
    Registered Users, Registered Users 2 Posts: 11,907 ✭✭✭✭Kristopherus


    Defo don't send it back. It'll cost you more than the value of the thing. Stick what you got up on Adverts or Donedeal. Could be a win, win for you.


  • #4
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Refuse.

    Full refund or nothing, these sellers will always lo ball to try and minimize costs.


  • #5
    orchidsrpretty
    Registered Users, Registered Users 2 Posts: 2,148 ✭✭✭orchidsrpretty


    Similar happened to me a few days ago. They offered a 40% refund and said I could keep the item as it would be too expensive to send back. I politely declined and said I would send it back at their cost and I wanted the item I ordered. The next message said ok we will give you a full refund and you can keep the item.!
    I suggest you try something similar especially if you bought it through eBay or paid via PayPal.


  • #6
    CiniO
    Registered Users, Registered Users 2 Posts: 16,069 ✭✭✭✭CiniO


    Thanks everyone for answers.

    Yes, did the same - refused to accept 50% refund, and claimed that item I received doesn't work - at least for me as it was probably not compatibile with windows 10.

    They refunded 100% and asked for positive feedback.


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