Nest

vintagecosmos

Hello signed up online almost 3 weeks.ago to get the best but so far haven't heard a thing.... Is it not automatic or do i need to call up to arrange installation?

EI: Aoife

Hi vintagecosmos,

Thank you for getting in touch.

Did you sign up to the Nest offer as a new or existing customer?

We require the following details to check on the status of your request:

• Your name as it appears on your account
• Your address
• Your account number/MPRN/GPRN
• Your contact number
• Confirmation you are the intended account holder (Yes/No)

Thanks,
Aoife

vintagecosmos

Sent you a PM there.

vintagecosmos

Just to say I got sorted. Thanks for your help.

vintagecosmos

Just to say I got sorted. Thanks for your help.

EI: Aoife

Hi vintagecosmos,

You're very welcome.

We are delighted to read it.

If there is anything else we can assist you with, please don't hesitate to ask.

Thanks,
Aoife

vintagecosmos

Hi Aoife. Just got home from holidays and the nest thermostats appear to have updated (17th October). Now my downstairs thermostats is controlling upstairs and vice versa.

Electric Ireland: Una

Hi vintagecosmos,

The Electric Ireland Home Services team are the people to speak to regarding this query.

They can advise you on 1850 372 333 and they are open until 6pm. They will then return on Monday morning.

Best regards,
Una