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iPad mini 4 touchscreen

  • 16-09-2017 8:13am
    #1
    Taxburden carrier
    Registered Users, Registered Users 2 Posts: 565 ✭✭✭


    The touchscreen has become totally unresponsive. Can be turned on and off but that's it. Have tried the on/off button and home button reboot to no avail.
    Any suggestions please ?


Comments

  • #2
    jacksie66
    Closed Accounts Posts: 2,988 ✭✭✭jacksie66


    This post has been deleted.


  • #3
    Taxburden carrier
    Registered Users, Registered Users 2 Posts: 565 ✭✭✭Taxburden carrier


    jacksie66 wrote: »
    Looks like it needs a new screen. It's expensive for those since the lcd and digitizer are one single unit.

    Thanks Jacksie. Out of warranty for 2 months :(


  • #4
    jacksie66
    Closed Accounts Posts: 2,988 ✭✭✭jacksie66


    This post has been deleted.


  • #5
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,109 Mod ✭✭✭✭whiterebel


    Taxburden carrier wrote: »
    Thanks Jacksie. Out of warranty for 2 months :(

    Don't mind the warranty. You have rights under the sale of goods act 1980.
    Your claim is with the company that you bought it from, if its Apple, happy days.
    https://www.apple.com/ie/legal/statutory-warranty/

    Obviously this only applies as long as you haven't damaged it yourself, and it is a defect with the product.


  • #6
    Taxburden carrier
    Registered Users, Registered Users 2 Posts: 565 ✭✭✭Taxburden carrier


    whiterebel wrote: »
    Don't mind the warranty. You have rights under the sale of goods act 1980.
    Your claim is with the company that you bought it from, if its Apple, happy days.
    https://www.apple.com/ie/legal/statutory-warranty/

    Obviously this only applies as long as you haven't damaged it yourself, and it is a defect with the product.
    Thanks Whiterebel.
    Did buy from Apple. It's actually only 3 weeks out of warranty! Trying to negotiate but very happy to receive your contribution.


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  • #7
    Taxburden carrier
    Registered Users, Registered Users 2 Posts: 565 ✭✭✭Taxburden carrier


    Update:
    Got onto Apple and paid my €29 euro fee.
    Spoke to them on the phone and agreed to send it off to them.
    They had a look and very quickly arranged to send out a replacement iPad which arrived today.
    Was quite impressed by the whole thing actually given previous experience with different retailers.
    Anyway thanks for everyone’s help :)


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