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Is it normal to be waiting up to 6 days to get an approved loan?

  • 12-09-2017 8:06am
    #1
    kalelly
    Registered Users, Registered Users 2 Posts: 4 ✭


    1) Sign the docusign on Thursday evening.
    2) Was told it would be after 3:30 Friday if not Monday.
    3) No sign of the funds, so rang up and was told it could take up to Wednesday before I see anything.

    So my question is, is it normal to be waiting up to 53 hours and counting. (Not including the weekend)

    Thanks 


Comments

  • #2
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi kalelly,

    Thanks for getting in touch.

    I'm sorry to hear your loan application was not processed as quickly as we would like. Although we do aim to process these within 2-3 days, at busier times this can sometimes take a bit longer.

    Thanks
    Tara


  • #3
    kalelly
    Registered Users, Registered Users 2 Posts: 4 ✭kalelly


    Hi Tara,

    Thank you for your reply.

    Unfortunately its now Wednesday and I am still waiting. This is a full week now since approval, that I have been waiting patiently for this 2-3 days for a loan. Is there a direct number I can ring, as this is getting a little silly to be waiting a week for a loan this day and age. 

    I look forward to your reply,
    kalelly.


  • #4
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    Hi Kalelly,

    Thanks for contacting us here on Boards.

    We are sorry to hear this.

    Can you send me your details through a PM and I will get an leading advisor to look into this straight away for you.

    Please be assured I have passed your feedback on.

    Thanks,

    Kareana


  • #5
    kalelly
    Registered Users, Registered Users 2 Posts: 4 ✭kalelly


    Hi Kareana,

    Sent you a PM there now. Unsure if it sent as when clicking the send message the page recycles and just shows my draft.

    Thanks 
    Kalelly


  • #6
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    Hi Kalelly,

    Thanks for the reply.

    I have just checked there and cannot see any PMs from yourself.

    I am going to send you one now so if you can reply to that it maybe easier that way.

    Thanks,

    Kareana


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  • #7
    kalelly
    Registered Users, Registered Users 2 Posts: 4 ✭kalelly


    Bank of Ireland: Kareana wrote: »
    Hi Kalelly,

    Thanks for the reply.

    I have just checked there and cannot see any PMs from yourself.

    I am going to send you one now so if you can reply to that it maybe easier that way.

    Thanks,

    Kareana
    Hi Kareana,

    All is ok now as the issue has been resolved. 

    Thank you for your help.
    kalelly


  • #8
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    Hi,

    Glad to hear Kalelly.

    You're very welcome.

    Thanks,

    Kareana


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