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Delete inactive broadband account linked with mobile account

jonny_b · 2017-09-10 12:22:53

Hi when I log into the my eir app I have to choose between an old inactive broadband account or my current meteor account. This is annoying that old accounts are left on the system. Can this be removed?

10-09-2017 12:22pm

#1

jonny_b

Registered Users, Registered Users 2 Posts: 649 ✭✭✭

Join Date: April 2008

Posts: 590

Hi when I log into the my eir app I have to choose between an old inactive broadband account or my current meteor account. This is annoying that old accounts are left on the system. Can this be removed?

1

Comments

#2 11-09-2017 10:19am

eir: Adam

Closed Accounts Posts: 1,508 ✭✭✭

Join Date: March 2016

Posts: 1508

jonny_b wrote: »

Hi when I log into the my eir app I have to choose between an old inactive broadband account or my current meteor account. This is annoying that old accounts are left on the system. Can this be removed?

Hi johnny_b,

Thanks for getting in touch.

I'm afraid this is not possible. We are continuously working on this service so I'll be sure to pass this feedback on for you.

Apologies for the inconvenience caused.

Thanks

Adam

0