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Broadband Incredibly slow all of a sudden

  • 08-09-2017 12:16PM
    #1
    kerstinms93
    Registered Users, Registered Users 2 Posts: 9 ✭


    Hi,

    we have just recently gotten new broadband installed in our home. It covers 2 houses via home plugs and has so far worked decently.

    But for the last 2 days the internet speed has dropped significantly, with sometimes a download speed of about 2-3 kbps which often isn't even enough to load a google page.

    We have tried restarting the router, re-plugging the home plugs, even updating the wif drivers on the laptop, but no result.

    Any help on that? I can send a landline number via PM if needed.

    Thanks!!


Comments

  • #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    kerstinms93 wrote: »
    Hi,

    we have just recently gotten new broadband installed in our home. It covers 2 houses via home plugs and has so far worked decently.

    But for the last 2 days the internet speed has dropped significantly, with sometimes a download speed of about 2-3 kbps which often isn't even enough to load a google page.

    We have tried restarting the router, re-plugging the home plugs, even updating the wif drivers on the laptop, but no result.

    Any help on that? I can send a landline number via PM if needed.

    Thanks!!
    Hi kerstinms93,

    Sorry to hear you're experiencing issues with your broadband service. If you give our technical support team a ring on 1890260260 or free phone 1901 they should be able to look into this for you.

    - Adam


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