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S8 wont connect

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  • 07-09-2017 12:34pm
    #1
    stargazer 68
    Registered Users Posts: 5,089 ✭✭✭


    Hi folks


    Got a new Samsung S8 - all working fine at home.
    However today it won't connect to the internet through my mobile data. Says err_internet_disconnected


    I have tried the google but its just way too complicated to figure it out. Can anyone assist in laymans terms?


    Thanks


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    #2
    ciarsd
    Registered Users Posts: 2,326 ✭✭✭ciarsd


    Need a little more to work from, can you post a screenshot or the error(s) giving the full details and also your network settings from Apps - Settings - Connections - Mobile Networks


  • Options
    #3
    stargazer 68
    Registered Users Posts: 5,089 ✭✭✭stargazer 68


    Thanks. got it sorted - had to go into settings and put in the access point names - it wasn't picking up my providers details!


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