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VM Broadband Dropping

  • 26-08-2017 1:09pm
    #1
    Avada
    Closed Accounts Posts: 3,411 ✭✭✭


    Hey All,

    Having a lot of BB issues and vm tech support are beyond useless. Can't connect to websites very frequently. What do ye think of these line stats (It's been a long time since I've looked at any of this and I'm a bit fuzzy?

    Thanks!

    Network Log
    Time Priority Description
    26-08-2017 12:23:37 critical No Ranging Response received - T3 time-out;CM-MAC=dc:53:7c:cd:6d:95;CMTS-MAC=00:17:10:8b:4c:a1;CM-QOS=1.1;CM-VER=3.0;
    26-08-2017 12:21:38 critical No Ranging Response received - T3 time-out;CM-MAC=dc:53:7c:cd:6d:95;CMTS-MAC=00:17:10:8b:4c:a1;CM-QOS=1.1;CM-VER=3.0;
    26-08-2017 12:15:27 critical No Ranging Response received - T3 time-out;CM-MAC=dc:53:7c:cd:6d:95;CMTS-MAC=00:17:10:8b:4c:a1;CM-QOS=1.1;CM-VER=3.0;
    26-08-2017 12:12:58 critical No Ranging Response received - T3 time-out;CM-MAC=dc:53:7c:cd:6d:95;CMTS-MAC=00:17:10:8b:4c:a1;CM-QOS=1.1;CM-VER=3.0;
    26-08-2017 12:08:17 critical No Ranging Response received - T3 time-out;CM-MAC=dc:53:7c:cd:6d:95;CMTS-MAC=00:17:10:8b:4c:a1;CM-QOS=1.1;CM-VER=3.0;
    26-08-2017 12:04:56 critical No Ranging Response received - T3 time-out;CM-MAC=dc:53:7c:cd:6d:95;CMTS-MAC=00:17:10:8b:4c:a1;CM-QOS=1.1;CM-VER=3.0;
    26-08-2017 12:02:46 critical No Ranging Response received - T3 time-out;CM-MAC=dc:53:7c:cd:6d:95;CMTS-MAC=00:17:10:8b:4c:a1;CM-QOS=1.1;CM-VER=3.0;
    26-08-2017 11:56:55 critical No Ranging Response received - T3 time-out;CM-MAC=dc:53:7c:cd:6d:95;CMTS-MAC=00:17:10:8b:4c:a1;CM-QOS=1.1;CM-VER=3.0;
    26-08-2017 11:55:57 critical No Ranging Response received - T3 time-out;CM-MAC=dc:53:7c:cd:6d:95;CMTS-MAC=00:17:10:8b:4c:a1;CM-QOS=1.1;CM-VER=3.0;



    Downstream bonded channels
    Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
    1 482000000 5 38 256qam 1
    2 490000000 6 38 256qam 2
    3 498000000 6 38 256qam 3
    4 506000000 6 38 256qam 4
    5 650000000 7 38 256qam 5
    6 658000000 7 38 256qam 6
    7 666000000 7 38 256qam 7
    8 674000000 7 38 256qam 8
    9 682000000 6 38 256qam 9
    10 690000000 6 38 256qam 10
    11 698000000 6 38 256qam 11
    12 706000000 6 37 256qam 12
    13 714000000 5 37 256qam 13
    14 722000000 5 37 256qam 14
    15 730000000 5 37 256qam 15
    16 738000000 5 37 256qam 16
    17 746000000 4 37 256qam 17
    18 754000000 4 37 256qam 18
    19 762000000 3 37 256qam 19
    20 770000000 4 37 256qam 20
    21 778000000 3 37 256qam 21
    22 786000000 3 37 256qam 22

    Downstream bonded channels
    Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
    1 Locked 38.983 6307725267 391
    2 Locked 38.605 6306624749 401
    3 Locked 38.605 6306625012 357
    4 Locked 38.983 6306625618 299
    5 Locked 38.605 6306625323 514
    6 Locked 38.605 6306626252 547
    7 Locked 38.605 6306625995 513
    8 Locked 38.605 6306624019 437
    9 Locked 38.983 6306624569 418
    10 Locked 38.605 6306624995 288
    11 Locked 38.605 6306624455 335
    12 Locked 37.636 6306624579 275
    13 Locked 37.356 6306620965 399
    14 Locked 37.356 6306625546 383
    15 Locked 37.636 6306625492 407
    16 Locked 37.636 6306620499 378
    17 Locked 37.356 6306624906 463
    18 Locked 37.356 6306625069 537
    19 Locked 37.636 6306624986 665
    20 Locked 37.636 6306627477 466
    21 Locked 37.356 6306627632 360
    22 Locked 37.356 6306628533 300

    Upstream bonded channels
    Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
    1 39400000 44 5.120 64qam 7
    2 60200000 44 5.120 64qam 10
    3 53600000 44 5.120 64qam 9
    4 46000000 44 5.120 64qam 8
    5 32800000 44 5.120 64qam 6

    Upstream bonded channels
    Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
    1 2.0 0 0 8 0
    2 2.0 0 0 80 0
    3 2.0 0 0 64 0
    4 2.0 0 0 73 0
    5 2.0 0 0 71


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