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Tablet won't connect to WiFi

  • 24-08-2017 4:28pm
    #1
    KKkitty
    Registered Users, Registered Users 2 Posts: 7,537 ✭✭✭


    My son's Acer Iconia tablet will not connect to the WiFi in our house today for love or money. The WiFi is working on my phone. Anyone any ideas on how to fix this?


Comments

  • #2
    5uspect
    Moderators, Arts Moderators Posts: 10,520 Mod ✭✭✭✭5uspect


    Have the tablet forget the network and retry.
    Restart the tablet and the router if that doesn't work.


  • #3
    KKkitty
    Registered Users, Registered Users 2 Posts: 7,537 ✭✭✭KKkitty


    5uspect wrote: »
    Have the tablet forget the network and retry.
    Restart the tablet and the router if that doesn't work.

    Tried both but no joy. It's taking ages scanning networks too.


  • #4
    Del2005
    Registered Users, Registered Users 2 Posts: 19,099 ✭✭✭✭Del2005


    Is your WiFi 5GHz or 2.4GHz? The tablet might not be able to connect to 5GHz.


  • #5
    Jacovs
    Registered Users, Registered Users 2 Posts: 1,943 ✭✭✭Jacovs


    Does it connect to the wifi but you have no internet access? Or just doesnt connect at all?

    Reason i ask, we have a samsung galaxy tab 3 thats about 4 years old. The battery doesnt hold its charge anymore, so any time it is switched off for a day or more the tablet forgets the date and time. So each time we use it it connects to the wifi but no internet access until we set the date to the correct date.
    Might be of help.


  • #6
    5uspect
    Moderators, Arts Moderators Posts: 10,520 Mod ✭✭✭✭5uspect


    KKkitty wrote: »
    Tried both but no joy. It's taking ages scanning networks too.

    Does it connect to any other wifi networks? Can you create a hotspot on your phone to test?

    Seems to be a common issue with these devices.
    http://community.acer.com/t5/2014-Archives/Acer-Iconia-W700-Wi-Fi-problem/td-p/631

    Have you got the latest drivers?


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  • #7
    KKkitty
    Registered Users, Registered Users 2 Posts: 7,537 ✭✭✭KKkitty


    Hi everyone. It's back working again. My partner persisted with it and everything is fine now. Thanks for your help.


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