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  • 24-08-2017 04:24PM
    #1
    Exclamation Marc
    Registered Users, Registered Users 2, Paid Member Posts: 13,714 ✭✭✭✭


    Hey guys,

    Just wondering if someone could check the status of my account as a subscriber. My monthly payment went out again today but have noticed the last couple of weeks that I'm back to a registered user and in my control panel I can't change my tag or avatar.

    I also followed the steps to see when my sub ends but it just brings to me the sign up page.

    Any help would be appreciated.

    Kind regards,

    Marc.


Comments

  • #2
    Boards.ie: Niamh
    Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    Hi there, I can see that the sub was paid at 3.30am so there may have been a delay in it coming through to our system but I have updated your account with the active subscription. Thanks for subscribing!

    How can I? User's guide to some features on the new site



  • #3
    Exclamation Marc
    Registered Users, Registered Users 2, Paid Member Posts: 13,714 ✭✭✭✭Exclamation Marc


    Boards.ie: Niamh wrote: »
    Hi there, I can see that the sub was paid at 3.30am so there may have been a delay in it coming through to our system but I have updated your account with the active subscription. Thanks for subscribing!

    Thanks Niamh. I think it has been that way for a week or so but hopefully that'll fix it. Anyways, thanks for updating my account and thanks for having a site worth subscribing to! :)


  • #4
    Boards.ie: Niamh
    Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    You're very welcome!

    How can I? User's guide to some features on the new site



This discussion has been closed.
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