Renting - Cooker hobs not working. What can we do?

Katsumoto47

Like most tenants renting through a letting agency, ours seems to like to play hardball regarding any issues.

When we moved in. 2 of the 4 hobs on our cooker worked. They were rusted and disgusting. Mr Muscle himself could not clean them.

Now 1 hob works. One only works when its turned up full which is making cooking dinner a pain in the hole!.

Can we as tenants ask that they replace the hobs on the cooker / buy a new cooker?.

Thanks in advance

Gatling

Yes you can and Absolutely yes you should

Katsumoto47

Gatling wrote: »

Yes you can and Absolutely yes you should

Could they not turn around and say 1 of the 4 works?

Michael D Not Higgins

The minimum standards require a working 4 ring hob.

Katsumoto47

Michael D Not Higgins wrote: »

The minimum standards require a working 4 ring hob.

Didn't know that!. Cheers!

manualskeleton

It took me 16 weeks to get a Galway agency to replace 3 broken oven knobs. They kept telling me they were searching for them and that they were hard to find. I had to constantly chase them and eventually just sent them loads of links to places to buy them. The guy who eventually came to do it said they were "reasonably common".

ted1

^^ espares.co.uk about 12 Euro and easy to fit.

No excuse not to fix it.

manualskeleton

ted1 wrote: »

^^ espares.co.uk about 12 Euro and easy to fit.

No excuse not to fix it.

Exactly. I had a total brain flub not to search for it earlier. I just trusted them when they strung me along saying they were working on sourcing it More fool me.

James 007

For now you can get by on one hob by following this procedure, you should be able to manage, just get everyone to put booking yellow post-its onto the extractor door over the cooker:

Katsumoto47: 6:30pm - Boil rice
Tenant 2: 7:00pm - Boil potatoes & Veg
Tenant 3: 7:30pm - Boil spaggetti
Tenant 4: 8:00pm - Boil pasta
Katsumoto47: 8:30pm - Stirfry meat, frozen veg
Tenant 2: 9:00pm - Cook pork chops, onions
Tenant 3: 9:30pm - Cook mince meat
Tenant 4: 10:00pm - Fry fish



Tenant 5: Runs out the door to the nearest chipper

Giblet

Please god learn your rights.

https://www.rtb.ie/landlords/rights-responsibilities-obligations/minimum-standards-for-rented-dwellings

spaceHopper

First off hit the roof with the agent, a cooker in this day and age is simple and cheap to buy, it no like that can't afford to do it.
All the crap of running around after them is needles.

Ring the agency, ask to the owner, lie that you are a looking for somebody to manage your elderly mothers two rental houses, x 12 flats. When you get the owner apologize for lying but it was the only way you could get to talk to them. Say look I'm a tenant, I don't want a sour relationship with you or the LL but why am I chasing your agency to fix or replace a 200 euro hob, this it silly. Please tell me it will be replaced this week.

Dial Hard

spaceHopper wrote: »

Ring the agency, ask to the owner, lie that you are a looking for somebody to manage your elderly mothers two rental houses, x 12 flats. When you get the owner apologize for lying but it was the only way you could get to talk to them. Say look I'm a tenant, I don't want a sour relationship with you or the LL but why am I chasing your agency to fix or replace a 200 euro hob, this it silly. Please tell me it will be replaced this week.

Or they could just tell the truth and give the agency the opportunity to replace the hob before they go down the route of ridiculous subterfuge. They haven't even asked the agency to do anything yet.

CalRobert

To be fair, I hated our ceramic hob so much (they're utter crap) that I just bought an induction hob and stuck it over the old one. I'll never use a ceramic-plate piece of **** again.

manualskeleton

Giblet wrote: »

Please god learn your rights.

https://www.rtb.ie/landlords/rights-responsibilities-obligations/minimum-standards-for-rented-dwellings

I chased the agency ad nauseum with this stuff, on the phone, by email and in person when they came to inspect the problems. Still nothing got done.

manualskeleton

Dial Hard wrote: »

Or they could just tell the truth and give the agency the opportunity to replace the hob before they go down the route of ridiculous subterfuge. They haven't even asked the agency to do anything yet.

I did. I chased them for 16 weeks over it, as detailed above.

Dial Hard

manualskeleton wrote: »

I did. I chased them for 16 weeks over it, as detailed above.

I was referring to the OP, not you.

manualskeleton

Dial Hard wrote: »

I was referring to the OP, not you.

Ahhhh ok.

Gumbo

manualskeleton wrote: »

I chased the agency ad nauseum with this stuff, on the phone, by email and in person when they came to inspect the problems. Still nothing got done.

Report to the environmental health section of the council. They are responsible for rental standards.

manualskeleton

kceire wrote: »

Report to the environmental health section of the council. They are responsible for rental standards.

Hmm, I did last summer when I had a situation with the vent stack in my house. I emailed a couple of times, rang and left messages and noone got back to me.