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Last Week's Top Five Queries (Week Ending 21.08.2017)

  • 21-08-2017 1:12pm
    #1
    Closed Accounts Posts: 709 ✭✭✭


    1. Do I qualify for the First Fix scheme?

    The First Fix Free scheme aims to help reduce the amount of water wasted through leaks on customers' properties. The scheme has saved over 89 million litres of water every day (enough for the daily supply of the City and County of Galway) from the repair of almost 63,000 leaks.

    If you suspect that you may have a leak, be sure to carry out these simple steps on our checklist here

    If you think you are eligible for the scheme, please confirm the following details by PM:

    - Name;
    - Address; 
    - Contact number;
    - If you have an Irish Water meter; and
    - If you have previously registered your Irish Water account.


    2. Can I have more information on a Road Closure between Skerries and Rush?

    Irish Water is investing 9.7 million euro in the Rush wastewater collection project which will benefit over 9,000 residents, tourists and the environment in Rush and will significantly improve the bathing water at South Beach Rush by stopping the discharge of untreated wastewater (sewage) into the sea. The project includes the construction of the new infrastructure to collect and transfer wastewater from existing outfalls and overflows to the foreshore and onwards to the new wastewater treatment plant at Portrane. New pumping stations will also be constructed at South Shore, North Beach and East Shore, Rush. The project will improve the bathing water quality at South Beach in Rush and improve the capacity of the network for the future development of Rush.

    Irish Water has applied to Fingal County Council for a road closure to take place from the 4 September to the 24 November on the R128 on the Skerries Road between Kilbush Lane to Palmer Road. This road closure is to facilitate the upgrade of 800m of sewer pipes which currently overflow due to the existing capacity of the sewer pipes in the area. This section of the Rush wastewater collection project has to be carried out at this time because infrastructure had to be in place first on Chapel Green Road, Whitestown Road (which is nearing completion) and the pumping station been constructed at North beach beside Golden Ridge estate. This work will take the wastewater from Skerries Road, Palmer Road and Golden Ridge Estate to the wastewater treatment plant at Portane.

    If the road closure is granted, alternative routes will be maintained for traffic. For the duration of the road closure a complimentary shuttle bus service will be provided to transfer passengers to Lusk in order to connect with their regular bus provider. Full details of this shuttle service will be advertised locally in advance if the road closure is granted. Pedestrian and cycle access will be maintained at all times and Palmer Road will remain open throughout the works and access will be maintained to schools and the GAA club. The road closure will be phased as when the works are completed along the route, the road will be backfilled and reopened to the public. This section of road will be upgraded as part of these works as it is currently in a poor state of repair. The quality of water at the North Beach and the Harbour Beach will improve dramatically as a result of these works.

    Irish Water has kept residents and the wider community updated on the project and held a public information evening in January in the Rush Community Centre. Irish Water has also kept the community up to date through updates in the local media and a dedicated newsletter on the project. 2,500 copies of the newsletter were distributed locally to the Library, Community Centre, Supermarkets and a petrol station.

    The project in Rush is progressing well and the following infrastructure has been completed to date;

    - A new gravity main at Rogerstown with 382m of new pipes laid
    - A new 445m gravity main laid at South Shore West
    - A new 1060m rising main laid at East Shore
    - Work is continuing on to complete works on a number of pumping stations at South Shore, North Beach and East Shore and gravity sewers and rising mains at locations throughout Rush

    Irish Water would like to thank the people of Rush for their cooperation and assistance during these works which will see an end to the discharge of untreated wastewater into the sea and support future economic development in Rush.


    3. Can you help me find my meter/stop valve?

    If you PM the following details, we can assist you further.

    - Name;
    - Address; and
    - Contact number


    4. My water pressure is very low. Can you help?

    If you have noticed that your cold, kitchen tap seems to have very low pressure, and there is no known supply disruption in the area, please let us know and we can look into it, if you can provide the following details by private message:
    - Name;
    - Address; and
    - Contact number.

    5.Why is there a strange taste to my water?

    If you have noticed a taste from your water, please provide the following details by PM and we can follow up.

    - Name;
    - Address; and
    - Contact number.


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