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xbox store bought digital copy of game: return

  • 20-08-2017 5:13pm
    #1
    Registered Users, Registered Users 2 Posts: 17,750 ✭✭✭✭


    so i bought a digital copy of an xbox game (shadow of mordor - didnt like it) and want to return it/get a refund.

    anyway, according to xbox marketplace i cannot get a refund:

    'Can I get a refund for a digital game?
    No. You can’t return a digital game and receive a refund or credit.'

    is this true? anything i can do?

    thanks


Comments

  • Registered Users, Registered Users 2 Posts: 6,766 ✭✭✭RossieMan


    It's part of the terms. No refunds or returns, enjoy the game. It's actually decent if you give it a chance.


  • Registered Users, Registered Users 2 Posts: 888 ✭✭✭fmpisces


    so i bought a digital copy of an xbox game (shadow of mordor - didnt like it) and want to return it/get a refund.

    anyway, according to xbox marketplace i cannot get a refund:

    'Can I get a refund for a digital game?
    No. You can’t return a digital game and receive a refund or credit.'

    is this true? anything i can do?

    thanks

    Going back to just before Christmas last year, I'd bought my son a game from Littlewoods that I was going to give him on the day. Lo and behold he goes and buys the same game from the Xbox Marketplace. I got straight onto them and asked for a refund, explaining what happened and it was honoured immediately. Now perhaps they don't do that at all now or it's on a case-by-case basis and I just got lucky.


  • Registered Users, Registered Users 2 Posts: 17,750 ✭✭✭✭y0ssar1an22


    Thanks guys. I will give it a go - there's something about the movement mechanics and camera angles that annoy me, and it seems quite hack n slash button mashing.
    But it did win game of the year, so will have another stab at it


  • Closed Accounts Posts: 110 ✭✭MissMayo


    I know it's too late for you OP, but just for future reference Microsoft did actually announce that they were making refund possible back in April. I'm not sure if the feature is out of Alpha or not yet though.

    https://www.google.ie/amp/www.techadvisor.co.uk/how-to/game/how-get-refund-for-xbox-one-or-windows-10-game-3657866/%3famp


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