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Travel insurance on credit card

  • 11-08-2017 10:48am
    #1
    Roberto1982
    Registered Users, Registered Users 2 Posts: 2 ✭


    Hi

    I have a business credit card with travel insurance,had an incident last week on holiday and need to claim,I have spent over 20 mins on hold each day trying to get through to get someone to confirm insurance company and policy number to get the ball rolling for the claim and to find out who I need to contact

    Can you PM or advise on how to get this info,as mentioned been on hold for long time and no reply

    Thanks

    Rob


Comments

  • #2
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Roberto1982 wrote: »
    Hi

    I have a business credit card with travel insurance,had an incident last week on holiday and need to claim,I have spent over 20 mins on hold each day trying to get through to get someone to confirm insurance company and policy number to get the ball rolling for the claim and to find out who I need to contact

    Can you PM or advise on how to get this info,as mentioned been on hold for long time and no reply

    Thanks

    Rob
    Hi Rob, 

    Thanks for contacting us on Boards. 

    We're sorry to hear that you experienced this long hold time while calling our Credit Card team. In order to start your travel insurance claim, as our Travel Insurance on our Business Credit Card is underwritten by AIG, please call the Claims Services team on 01- 261 1540 and an advisor will be happy to assist you. You can find the Travel Insurance brochure for this here. 

    Thanks,
    Sarah


  • #3
    Roberto1982
    Registered Users, Registered Users 2 Posts: 2 ✭Roberto1982


    Thanks Sarah

    All sorted now


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